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Adams Keegan offers full-service executive recruiting for clients across a wide range of industries. We also regularly seek candidates for our internal positions, so check back to our Career Center often for fresh opportunities.

As a candidate, you can expect to be treated in a respectful, professional and confidential manner. Because of deep, existing relationships with our clients, we are very knowledgeable about their culture and expectations for the position. You will find that Adams Keegan approaches the candidate screening process thoughtfully, and with the best interest of both job seekers and our clients in mind.

Or, if you prefer, you can simply submit your resume for general consideration.

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Job Locations US-TN-Memphis
Job Description: The Digital Marketing Coordinator designs, executes, measures, optimizes and adjusts marketing strategies across multiple online channels such as display, social media, paid search, SEO and email. The Digital Marketing Coordinator will also be the administrator of all company social media accounts including Google My Business, company intranet and external website. Requires proficiency of Adobe Creative Cloud (CC) including Adobe Photoshop, Illustrator, and InDesign, as well as working knowledge of WordPress, Microsoft Office 365 applications, including SharePoint.   Main Job Tasks and Responsibilities: - Manage social media accounts and create original content for posts/campaigns for our communication channels. - Design, create and manage promotions and social ad campaigns. - Oversee design (social profile banners, icons, visuals to accompany organic and paid posts). - Manage efforts in building and managing online reviews and reputation. - Keep regular record of analytics and metrics, shifting strategies as needed. Regular reports should incorporate core social media KPIs as well as social media referral and conversion data from Google Analytics. - Stay current on new social media trends, strategies and algorithm changes. - Engage with active followers, connect with influencers in the space, and monitor trends/competitors - Responsible for managing SEO strategy, including content creation, link building, and keyword search to increase organic rankings on all major search networks. - Interface with other sales & marketing communication functions including but not limited to PR and Event Managers. Education and Experience: - Bachelor’s degree in digital marketing including graphic design or related field. - 3+ years’ experience in marketing, with a minimum of 2 year focused on digital content marketing, including copywriting, editing, social media and SEO management. - Must have knowledge and experience with commonly used websites and HTML development tools. - Knowledge of the banking industry. - Professional experience with the following is preferred: SharePoint, Google Analytics, Hootsuite, and web content management systems like WordPress. Key Competencies: - Strong conceptual and design skills with the ability to offer creative input and design solutions. - Must have excellent written and verbal communication skills, as well as strong multi-tasking abilities. - Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail. - Possess strong organizational, time management and project management skills with a demonstrated ability to work both independently and within a team environment. - Creative content writing skills targeted towards external audience in the form of Tweets, Google Ads, and Facebook/LinkedIn posts.   Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)    
Job ID
2020-1393
Category
Marketing
Job Locations US-TN-Memphis
Adams Keegan, Inc., is looking for a Benefits Reconciliation Specialist for multiple client-employer benefit/insurance accounts for the purposes of administering and reconciling monthly invoices and bill payments. The Benefits Reconciliation Specialist will be an integral part of a best-in-class client service operation.  We are a national employer services firm committed to providing unmatched service and stewardship to our clients.  If you share that commitment, don’t hesitate to contact us and explore opportunities with Adams Keegan. This position will be responsible Primary duties will also include managing internal communications between the benefits, payroll and accounting departments. Successful Recon Specialists will demonstrate the ability to effectively identify, resolve and explain billing discrepancies as they affect carriers and client-employers.   Responsibilities: · Review and audit insurance carrier invoices to be reconciled with client employer practices. · Verifies the calculation of monthly premium statements for all group insurance policies and administer payments to various insurance carriers on behalf of client employers on a monthly basis. · Monitor changes in client employer/employee deductions and premiums. · Audit and investigate monthly billing discrepancies and serve as contact between client employers and carriers to resolve issues. Experience: · 2-4 years of benefits experience · Must be proficient with Microsoft Office (Excel, Word, Power Point and Outlook) · Preferred knowledge of employee benefit laws, including ERISA, Section 125, COBRA and HIPPA · Excellent data entry skills · Ability to understand, analyze and explain benefit cost · Ability to maintain a high level of confidentiality
Job ID
2020-1392
Category
Reconciliation Specialist
Job Locations US-TN-Memphis
Adams Keegan, Inc., is looking for a Benefits Specialist to support a portfolio of clients.  The Benefits Specialist will be an integral part of a best-in-class client service operation.  We are a national employer services firm committed to providing unmatched service and stewardship to our clients.  If you share that commitment, don’t hesitate to apply and explore opportunities with Adams Keegan.   Essential Duties and Responsibilities: - Manages employee health insurance and health care plans for multiple employers - Assists clients in filling out the paperwork for their benefits packages - Calculates the proper paycheck deductions for these benefits. - Explains the various benefit options to new clients. - Addresses client inquiries about their insurance or retirement benefits - Acts as liaison between client and insurance provider or bank as necessary - Maintains files and records of individual employee benefits - Assists HR in determining proper benefits and compensation packages for new clients. - Is capable of reading, interpreting, and explaining insurance invoices. - Exhibits ability to maintain relationships with multiple insurance carriers and healthcare providers - Stay current on changing Federal and State regulations and legislation that may affect employee benefits Requirements: - Demonstrated proficient level of database knowledge and experience along with data entry and Microsoft Office experience - Excellent customer service - Strong verbal and written communication skills - Ability to organize and focus on detail while managing multiple responsibilities  
Job ID
2020-1391
Category
Benefits Specialist
Job Locations US-TN-Memphis
The Account Manager performs a multifaceted array of duties in support of the day-to-day operations of the insurance agency. Major activities include customer service, correspondence, creating spreadsheets, interaction with agents, carriers and clients, assembling proposals, filing, completing/processing applications, payments and enrollments, collecting data and systematic follow up to insure accuracy.     ESSENTIAL DUTIES AND RESPONSIBILITIES - Function as liaison between customer (group client, insured, carrier) and agency, client or carrier via telephone, email, letter or in person. - Work with client/writing agent/benefit consultant to obtain all relevant information for quotes, plan design and proposals. Submit information to carrier, follow up and receive quotes in timely manner. Prepare spreadsheet(s) comparing quotes and in preparation of proposal for client. - Review and finalize spreadsheet comparing quotes for presentation to client. - Work with client/writing agent/benefit consultant on carrier eligibility requirements, employer contributions, care management and prior authorization expectations and network coverage limitations. - Work with client/writing agent/benefit consultant to determine contribution and eligibility strategies that best meet client needs. - Maintain client privacy and confidentiality in accordance with all federal, state, local and company requirements. Promptly notify Supervisor of any questions or suspected issues with confidentiality or privacy. - Obtain and maintain current insurance license at the appropriate licensure level in accordance with applicable state law. - Work together with client and/or clients authorized agent to insure accurate and timely deductions for group plans. - Conduct and/or assist with group enrollment (new and recurring open) according to carrier requirements and agency procedures. Prep and review enrollment forms for submission to Carrier. Function as liaison between group and carrier to identify enrollment errors. Coordinate enrollment adds and deletes with billing reconciliation efforts. - Assist customers with policy questions and change requests. Notify Supervisor of any non standard or inappropriate requests. - Per carrier requirements and agency procedures, process new applications and payments, document payment receipt and forward to carrier. - File/Scan all applications, notes, quotes, proposals, contracts and correspondence in accordance with agency procedures. - Other duties as required or assigned.   - Current licensed in state of Tennessee as life and health insurance agent - Minimum 3 years insurance industry experience in account management and/or customer service - 4 year college degree or equivalent (preferred)  
Job ID
2020-1390
Category
Account Manager - Employer Benefits
Job Locations US-GA-Stone Mountain
The Lead Account Coordinator is the first point of contact for our client’s internal and external customers providing order processing support, triaging questions and offering real time solutions to exceed customer expectation and provide an exceptional customer experience. The Account Coordinator strives toward continuous improvement of the customer experience through efficient and accurate order processing ensuring our client meets and exceeds service level commitments to their customers.   ESSENTIAL DUTIES AND RESPONSIBILITIES The Account Coordinator position is responsible for: - Supervising Customer Service Representative(s). - Managing the order process and processing orders according to established procedures. - Working with internal customers to ensure orders meet committed service levels. - Escalating all delays to internal groups and stakeholders as appropriate. - Working as a team to ensure that internal and external customer requirements are met. - High levels of communication on all matters affecting customer orders to appropriate stakeholders and account owners. - Monitoring the queue to ensure that cases are processed according to agreed service levels. - Supporting the Sales Team with order confirmations and status updates. - Facilitating strong relationships with related company personnel and departments. - Meeting volume, service and quality performance expectations and metrics. - Providing assistance to Customer Service Representatives with order fulfillment needs. - Exemplifying the company culture and work ethic through interaction with internal and external customers. - Responsible for commercial invoicing. - Responsible for effectively communicating issues regarding inventory to appropriate leaders in a timely manner. QUALIFICATIONS - Work on a team and have strong cross functional communication skills. - Demonstrated mastery of verbal and written communication - Ability to manage priorities and workflow. - Excellent customer service and interpersonal skills. - Display a positive attitude at all times. - Demonstrate excellent organizational skills. - Demonstrate a sense of urgency in managing all inquiries and requests. - Ability to take initiative, learn new concepts, processes and products. EDUCATIONand/or EXPERIENCE - Bachelor’s Degree or equivalent work-related experience - Microsoft Office suite - Experience with Salesforce.com - Knowledge in healthcare under FDA or AATB environment strongly preferred - Life Sciences experience strongly preferred LANGUAGE SKILLS English Superior Verbal and Written Communication Skills WORK ENVIRONMENT Fast paced training environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Type: Full-time / Hybrid On-site/Remote   PM19
Job ID
2020-1389
Category
Customer Service/Support
Job Locations US-TN-Millington
Our client is an IT solutions provider. They are currently seeking experienced Sales Account Executives, both inside and outside, to maximize sales opportunities within State, Local, and Federal Government, as well as within Education and Commercial segments. This position reports to their Sales Manager. They are looking for an individual who is a closer and has a proven track record of generating sales, and is accustomed to earnings commensurate with their sales skills, experience and effort. If you have the experience and the desire, we'd like to talk to you.   This position will include identifying client needs through product knowledge and positioning and involves responding to numerous quote requests daily. Responsibilities include identifying, forecasting, and attaining sales goals through persistent follow-through of every opportunity via phone, email and our online order systems.   Minimum Skills Required: - Minimum 2 years direct experience selling IT products and/or Services preferred. - Strong interpersonal skills required to effectively communicate with prospects, clients, and vendors - Experience in business to business sales. - Passionate about working in a team environment, continuing education, problem solving, and customer care. - Must be well spoken, outgoing, organized, detail-orientated, dependable, and flexible - Background check and drug screen required. This Position Entails: - Maintaining and growing business with existing accounts - Responding to numerous RFQ’s and RFPs daily - Planning, prioritizing, and organizing daily work schedule - Exceptional follow-through, personal drive, and the desire to make a difference - Maintaining company values and demanding the highest standards of conduct from self and others - Listening attentively and responding effectively to client concerns Our Successful Candidate must be: - Professional and articulate - Dedicated, results-oriented professional adept at closing sales Technically proficient - A relationship builder - A problem solver Benefits include group medical /dental/ vision insurance, IRA, Life Ins. and PTO. Our generous compensation plans are structured as base salary plus commissions and bonuses for meeting and exceeding sales goals, compliance, and customer service requirements, with initial compensation commensurate with relevant experience.   PM19
Job ID
2020-1388
Category
Sales
Job Locations US-TN-Millington
Are you an excellent communicator with a successful track record in sales management? Want to represent a cutting-edge product offering and take on an exciting role where you can make a real impact? If so, we want to hear from you. About Us  Our client is a fast-paced tech company with an eye on the future. Born in a college dorm in 1992, they have grown into a comprehensive IT solutions provider that is committed to empowering the world to achieve more with less.  They offer a range of IT hardware, software and professional services, as well as office equipment and supplies. The client base spans the globe and includes Federal, State, and Local Government agencies, education institutions and large and small businesses. They are currently looking for a Sales Manager to join us and drive sales of our innovative IT solutions.  The Rewards - Overall earning potential of $85,000 - $125,000 per annum (with no cap on your commission) - Group medical, dental and vision insurance  - 401k plan - Life insurance  - Paid time off  This is a great opportunity to join an award-winning business and sell leading solutions in an exciting and constantly evolving industry.  We want people who are looking for a career, not just a job. You will join a skilled group of problem-solvers and innovators who are focused on delivering the very best for our clients. If you are enthusiastic, tenacious and driven, you will love working with us.  You will have the chance to share your knowledge with an ambitious team, challenge yourself and play a vital role in the ongoing success of our business.  The Role As the Sales Manager, you will lead and inspire the Sales Team to deliver an unrivalled service to clients and maximize sales of our world-class IT solutions.  The mission is to inspire clients to want to work with us by earning their trust, so you will focus on acting as a partner to clients, understanding their needs and building strong, long-lasting relationships.  You will also:  - Achieve growth and sales targets by successfully managing your Sales Team  - Recruit, develop, coach and monitor the performance of Sales Representatives  - Present sales, revenue and expense reports and realistic forecasts to the Management Team - Maintain an accurate sales forecast - Identify emerging markets and market shifts  - Maintain your knowledge of new products and competitor activity  About You  To join us as a Sales Manager, you will need:  - Previous success as a sales manager, consistently meeting or exceeding targets  - A proven track record of driving the sales process from plan to close  - Customer relationship management experience  - A commitment to providing great customer service - Great mentoring, coaching and people management skills  - The ability to communicate, present and influence credibly and effectively at all levels of an organization - Strong commercial acumen and industry expertise  - At a minimum, a degree (or equivalent) in business or a related subject   Ideally, you will also have a background in IT or IT services, but this isn’t essential.  We want to hear from you if you have worked as an IT Sales Manager, Technical Sales Manager, Sales Team Manager, Customer Relationship Manager, or Business Development Manager. The successful candidate will be required to pass a background check and drug screening.   We are an equal opportunity employer.  PM19
Job ID
2020-1387
Category
Sales
Job Locations US-TN-Brentwood
Leader for Dynamic Growth and Culture Leadership   Our client has a once-in-a-career opportunity for a culture leadership and growth management role as Director of People & Operations. We are looking for an experienced and successful operator with a big heart to provide strong and proactive leadership to all levels of staff to ensure the delivery of business objectives. You will work closely with the COO and clinical operations experts to continually shape and deliver on the business plan.   With 15 communities in 5 states, our client is striving to be nothing less than the premier senior living provider in the US by creating vibrant communities where residents, families and team members can be themselves, live purposefully and experience a profound sense of belonging, make the company a great place to work for all colleagues, and making it a great place for residents to call home.   First Year Plan For Mutual Success: - Hands-on partner-management of regional leaders; as well as strong external infrastructure relationship management to support with the delivery of operational objectives.   - Help us become a true learning and adaptable organization to handle growth through dynamic acquisition and long-term planning, and developing talent. - Drive and promote a culture of strong person-centered ethos of achieving the highest standards of care. - Identify, develop a performance management strategy at all levels of the organization.   Desired Background - Bachelors in Business, Healthcare, Hospitality or related fields - 10 years of progressive experience in decentralized, multi-location service environments - Able to promote learning through significant growth and change in organizations, “Actually lived it.” - Experience managing teams of managers with varying talents and experience - Ability to identify training opportunities both large scale and micro learning
Job ID
2020-1385
Category
Management
Job Locations US-TN-Memphis
CADD Operator will be responsible for managing a portfolio of shopping center Lease Plans as well as creating exhibits, individual space outline plans of Tenant spaces, and related documents as needed.  The CADD Operator will report directly to the Vice President of Development and work closely with Leasing, Tenant Coordination, Property Management, Marketing, and Asset Management.  The CADD Operator may also assist with daily Tenant Coordination duties.  Role and Responsibilities - Report directly to the Vice President of Development and support all departments as the need arises - Manage all CADD related files and software - Create and update lease plans - Support leasing and legal with exhibits as needed - Coordinate with Development, Leasing, and Marketing to prepare graphic illustrations - Attend regular Project Status and Leasing calls with partners Qualifications and Education Requirements - 1 to 2 years of experience required - Associate degree that included formal CADD training and architectural design Preferred Skills - Must be skilled and adept at using AutoCAD version 2009 or higher - Must be able to read basic commercial construction drawings including architectural, structural, mechanical, electrical, and plumbing - Must be skilled in using the suite of Microsoft Office applications like Word, Excel, Outlook, Powerpoint, etc. as well as Photoshop - Strong communicator - Well organized and able to handle multiple tasks at one time - Self-motivated with a team-first mentality Additional Notes CADD Operator will work in the Memphis office
Job ID
2020-1384
Category
Commercial Construction
Job Locations US-MI-Redford
We are looking for a talented Branch manager to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.   Responsibilities - Direct all operational aspects including distribution operations, customer service, human resources, administration and sales - Assess local market conditions and identify current and prospective sales opportunities - Develop forecasts, financial objectives and business plans - Meet goals and metrics - Manage budget and allocate funds appropriately - Bring out the best of branch’s personnel by providing training, coaching, development and motivation - Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities - Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs - Address customer and employee satisfaction issues promptly - Adhere to high ethical standards, and comply with all regulations/applicable laws - Network to improve the presence and reputation of the branch and company - Stay abreast of competing markets and provide reports on market movement and penetration Skills 3-5 years’ experience managing a team of 8-20 employees- Required. - 2 years’ experience in the staffing business-Preferred - Management capacity in a fast –paced ever changing environment. - Ability to communicate professionally and effectively across all platforms. - Office and administrative experience to include payroll processing - Address and resolve concerns both internally and externally - Conduct customer visits to assure strong relationships - Proactively maintain contractual expectations and fill rates - Coordinate branch hours to assure orders are filled - Solutions minded accountability - Social Media experience with quantifiable results. - External recruiting skills, knowledge of Detroit hiring events - Innovative Thinker - IT experience (tech savvy). Required - Display a goal oriented attitude with a high level of integrity, dedication and strong work ethic. Microsoft skills (Outlook, Excel, Word, PP)- Required Job Type: Full-time Benefits: - 401(k) - 401(k) Matching - Dental Insurance - Health Insurance - Life Insurance - Paid Time Off - Vision Insurance Schedule: - Office hours are 8 - 5 - Day shift - Monday to Friday, weekends as required Supplemental Pay: - Bonus Pay Experience: - Management: 2 years (Preferred) Education: - Bachelor's (Preferred) Pay frequency: - Every other week Work includes: - Weekends Paid Training: - Yes Shifts announced: - N/A - fixed schedules This Company Describes Its Culture as: - Detail-oriented -- quality and precision-focused - Innovative -- innovative and risk-taking - Aggressive -- competitive and growth-oriented - Stable -- traditional, stable, strong processes - People-oriented -- supportive and fairness-focused - Team-oriented -- cooperative and collaborative Work Remotely: - No
Job ID
2020-1383
Category
Staffing
Job Locations US-TN-Germantown
Our client is a growing business in senior residential facilities. Due to growth, they are seeking shift nursing staff for facilities across Tennessee, including the Germantown, TN area.  The shift nurse will administer or assist residents to self-administer medications and treatments, measure weight and vital signs, and perform other health services tasks. Communicate with physicians, implement physician orders, and report and document pertinent information. Adhere to home health, hospice, and emergency protocols. Act as community supervisor when management staff is not present. Supervise Resident Assistants to ensure daily completion of their duties.   RESPONSIBILITIES: All responsibilities are to be performed within scope of practice per state or provincial regulations. - Administer or assist residents to self-administer medications and treatments. - Measure vital signs and weight. - Collect, store, and ensure transport of certain specimens for laboratory studies. - Adhere to all medication room systems per policy. - Communicate with physicians via telephone, fax, and Physician Communication forms. - Implement physician orders. - Ensure physician orders, laboratory reports, and other data is scanned and filed in resident charts. - Document pertinent information in Nursing Notes and elsewhere per policy (e.g., incident reports). - Communicate with Well-Being Director per policy. - Adhere to home health and hospice protocols. - Adhere to emergency protocols, including performing CPR and administering first aid as necessary. - Act as community supervisor when management staff is not present. - Supervise Resident Assistants to ensure daily completion of their duties. - Assist in the development and revision of service plans by informing Well-Being Director of current resident needs and preferences as well as successful service approaches. - Take notice of resident concerns (as reported by Resident Assistants or Medication Attendants, as listed in Observation and Reporting sections of Charge Nurse/Medication Assistant Resource or in service plans) and report such problems to Resident Care Well-Being Director. - Read Communication Log at beginning of each shift; enter pertinent information in Communication Log by end of each shift. - Read Shift Change Notes at beginning of each shift; enter pertinent information in Shift Change Notes by end of each shift. - Perform other duties as directed by Well-Being Director. SKILLS and QUALIFICATIONS: - Must be at least 21 years old. - Demonstrate ability to communicate effectively in English, both verbally and in writing. - Meet state or provincial health related requirements. - Maintain current professional license if LPN/LVN. - Maintain current CPR certification if LPN/LVN. - Maintain any other certifications as required by state or provincial regulations. PHYSICAL REQUIREMENTS: Physical Demands include: Standing, Walking, Sitting, Bending, Reaching, Pushing, Pulling, Climbing Stairs, Grasping, Manual Dexterity, Stooping, Kneeling, Crouching, Vision Acuity, Talking, and Hearing.  The weight determined to be appropriate for a Nurse to lift with or without reasonable accommodations is up to 50 lbs.
Job ID
2020-1382
Category
Other
Job Locations US-TN-Mt. Juliet
Our client is a growing business in senior residential facilities. Due to growth, they are seeking shift nursing staff for facilities in Nashville, TN area.  The shift nurse will administer or assist residents to self-administer medications and treatments, measure weight and vital signs, and perform other health services tasks. Communicate with physicians, implement physician orders, and report and document pertinent information. Adhere to home health, hospice, and emergency protocols. Act as community supervisor when management staff is not present. Supervise Resident Assistants to ensure daily completion of their duties.   RESPONSIBILITIES: All responsibilities are to be performed within scope of practice per state or provincial regulations. - Administer or assist residents to self-administer medications and treatments. - Measure vital signs and weight. - Collect, store, and ensure transport of certain specimens for laboratory studies. - Adhere to all medication room systems per policy. - Communicate with physicians via telephone, fax, and Physician Communication forms. - Implement physician orders. - Ensure physician orders, laboratory reports, and other data is scanned and filed in resident charts. - Document pertinent information in Nursing Notes and elsewhere per policy (e.g., incident reports). - Communicate with Well-Being Director per policy. - Adhere to home health and hospice protocols. - Adhere to emergency protocols, including performing CPR and administering first aid as necessary. - Act as community supervisor when management staff is not present. - Supervise Resident Assistants to ensure daily completion of their duties. - Assist in the development and revision of service plans by informing Well-Being Director of current resident needs and preferences as well as successful service approaches. - Take notice of resident concerns (as reported by Resident Assistants or Medication Attendants, as listed in Observation and Reporting sections of Charge Nurse/Medication Assistant Resource or in service plans) and report such problems to Resident Care Well-Being Director. - Read Communication Log at beginning of each shift; enter pertinent information in Communication Log by end of each shift. - Read Shift Change Notes at beginning of each shift; enter pertinent information in Shift Change Notes by end of each shift. - Perform other duties as directed by Well-Being Director. SKILLS and QUALIFICATIONS: - Must be at least 21 years old. - Demonstrate ability to communicate effectively in English, both verbally and in writing. - Meet state or provincial health related requirements. - Maintain current professional license if LPN/LVN. - Maintain current CPR certification if LPN/LVN. - Maintain any other certifications as required by state or provincial regulations. PHYSICAL REQUIREMENTS: Physical Demands include: Standing, Walking, Sitting, Bending, Reaching, Pushing, Pulling, Climbing Stairs, Grasping, Manual Dexterity, Stooping, Kneeling, Crouching, Vision Acuity, Talking, and Hearing.  The weight determined to be appropriate for a Nurse to lift with or without reasonable accommodations is up to 50 lbs.
Job ID
2020-1381
Category
Other
Job Locations US-TN-Brentwood
Our client is a growing business in senior residential facilities. Due to growth, they are seeking shift nursing staff for facilities in Nashville, TN area.  The shift nurse will administer or assist residents to self-administer medications and treatments, measure weight and vital signs, and perform other health services tasks. Communicate with physicians, implement physician orders, and report and document pertinent information. Adhere to home health, hospice, and emergency protocols. Act as community supervisor when management staff is not present. Supervise Resident Assistants to ensure daily completion of their duties.   RESPONSIBILITIES: All responsibilities are to be performed within scope of practice per state or provincial regulations. - Administer or assist residents to self-administer medications and treatments. - Measure vital signs and weight. - Collect, store, and ensure transport of certain specimens for laboratory studies. - Adhere to all medication room systems per policy. - Communicate with physicians via telephone, fax, and Physician Communication forms. - Implement physician orders. - Ensure physician orders, laboratory reports, and other data is scanned and filed in resident charts. - Document pertinent information in Nursing Notes and elsewhere per policy (e.g., incident reports). - Communicate with Well-Being Director per policy. - Adhere to home health and hospice protocols. - Adhere to emergency protocols, including performing CPR and administering first aid as necessary. - Act as community supervisor when management staff is not present. - Supervise Resident Assistants to ensure daily completion of their duties. - Assist in the development and revision of service plans by informing Well-Being Director of current resident needs and preferences as well as successful service approaches. - Take notice of resident concerns (as reported by Resident Assistants or Medication Attendants, as listed in Observation and Reporting sections of Charge Nurse/Medication Assistant Resource or in service plans) and report such problems to Resident Care Well-Being Director. - Read Communication Log at beginning of each shift; enter pertinent information in Communication Log by end of each shift. - Read Shift Change Notes at beginning of each shift; enter pertinent information in Shift Change Notes by end of each shift. - Perform other duties as directed by Well-Being Director. SKILLS and QUALIFICATIONS: - Must be at least 21 years old. - Demonstrate ability to communicate effectively in English, both verbally and in writing. - Meet state or provincial health related requirements. - Maintain current professional license if LPN/LVN. - Maintain current CPR certification if LPN/LVN. - Maintain any other certifications as required by state or provincial regulations. PHYSICAL REQUIREMENTS: Physical Demands include: Standing, Walking, Sitting, Bending, Reaching, Pushing, Pulling, Climbing Stairs, Grasping, Manual Dexterity, Stooping, Kneeling, Crouching, Vision Acuity, Talking, and Hearing.  The weight determined to be appropriate for a Nurse to lift with or without reasonable accommodations is up to 50 lbs.   PM19
Job ID
2020-1380
Category
Other
Job Locations US-TN-Memphis
The Company Accountant will ensure the accurate and timely dissemination of financial management reports including, but not limited to, internal and external monthly financial statements, annual audits, and annual budget. The individual will oversee activities for the timely processing of all cash receipts, refund, and commission payments. Responsibility to manage and monitor Agency HIPAA and Privacy program and agency license renewals. Individual will additionally complete projects as assigned by President. Essential Duties and Responsibilities: Assists in the review and ensure timely submission of monthly financial statements. Assists in the review and ensure timely submission of quarterly and annual financial statements. Acts as a key representative and contact in the annual external audit. Assists in the review of external reinsurance reports monthly. Assists in analysis and understanding of reinsurance contracts. Reviews and ensures timely submission of reports required by regulatory agencies and financial institutions. Assists in working with the Region Vice Presidents to establish reports to analyze the operations and foster strategic analysis to improve results. Assists President to create, review and assure compliance with all Managing General Agency contracts. Reviews and assists in preparing of consolidated budgets and forecasts. Oversees and maintains systems and controls which verify the integrity of all systems processes and data and enhance the company value, including the HIPAA and Privacy program. Reviews budget vs. actual analysis monthly. Assists in monitoring all cash activity to ensure sufficient and appropriate cash flows. Prepares and reviews tax provisions on a quarterly and annual basis. Ensures federal and state income taxes are accurate. Provides cost saving and cost containment recommendations and reviews. Facilitates in a wide variety of special projects and compiles a variety of special reports in an accurate and timely manner. Communicates with co-workers, management, clients, agents, and others in a courteous and professional manner. Performs other duties as required. Education and / or Experience: - Bachelor of Science in Accounting or Finance preferred. - Health and Life Insurance experience a plus. - Must be proficient in Microsoft Office-Excel and Word. - Must possess strong interpersonal skills. - Must possess strong analytical skills. - General ledger, accounts payable, accounts receivable, payroll, income tax and bank account management knowledge a plus. - Proficient computer knowledge-specifically with spreadsheets (hardware and software). - Strong knowledge of QuickBooks preferred. - Ability to take ownership of assigned areas and projects, as well as the ability to work well under pressure. - Must be able to interface effectively and professionally with all levels of personnel. - Attention to detail; strong organizational skills. - Positive attitude and strong work ethic. - Excellent communication skills
Job ID
2020-1377
Category
Accounting/Finance
Job Locations US-TN-Memphis
Our client is an FDIC insured bank and Equal Housing Lender with roots dating back over ninety years. Our Personal banking goes beyond simply managing money. Established in 1925, our client conducts business with a strong emphasis on all areas of lending - including consumer, residential, construction, commercial and SBA. Description The Secondary Marketing Lock Desk Analyst's primary responsibility is to support the Mortgage Lock Desk by processing interest rate locks, rate changes, and rate lock extension requests according to the Bank's policies and procedures.   Responsibilities: - Process initial rate lock requests in Bank's loan origination system and pricing engine. - Clearly and effectively communicate with Home Loan Centers as needed. - Process loan change requests, reprice inquiries and rate lock extension requests. - Work closely with the Lock Desk Manager and assist with system, product and procedural inquires. - This position has growth potential and open to further tasks and duties. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Operations - Mortgage   Job competencies: - Prior Lock Desk or financial analysis experience preferred, but not required. - Strong Mathematical/ Analytical Skills. - Deductive Reasoning and Attention to Detail required. - Excellent oral and written communication skills. - Proficient in Microsoft Office (Excel, Outlook, Word). - Strong customer service skills. Education/Experience: - Bachelor's Degree in a related field preferred.
Job ID
2020-1376
Category
Banking
Job Locations US-GA-Stone Mountain
The Customer Service Representative manages customer service issues. The CSR processes orders, prepares correspondence and fulfills customer needs to ensure customer satisfaction.   Position requires a bachelor’s degree and 3-5 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within the customer service field. The CSR relies on instructions and pre-established guidelines to perform job functions. The CSR reports to a customer service manager. The goal is to ensure excellent service standards and maintain high customer satisfaction.   Job functions: - Responsible for setting up new customer accounts as well as maintaining customer accounts including an export compliance agreement - Resolve product or service problems by clarifying the customer's complaint; determine the cause of the problem; select and explain the best solution to solve the problem; gain management approval; expedite correction or adjustment; follow up to ensure resolution - Maintain financial accounts by processing customer adjustments in coordination with accounting department - Recommend service improvements to management by collecting customer information and analyzing customer needs - Prepare product or service reports by collecting and analyzing customer information - Contribute to team effort by accomplishing related results as needed - Manage incoming calls - Build sustainable relationships of trust through open and interactive communication - Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure solution - Follow communication procedures, guidelines and policies - Go the extra mile to engage customers - Resolve customer complaints via phone, email, mail or social media - Greet customers warmly and communicate a positive attitude - Accurately process both international and domestic customer orders according to company guidelines - Assist in resolving supply chain issues related to fulfilling customer orders that may occur at production, shipping or warehouse storage - Act as the company gatekeeper to the customer - Handle changes in customer policies or renewals   Requirements: Proven customer support experience Strong phone skills and active listening Experience with CRM systems and best practices Excellent communication and presentation skills Ability to multi-task, problem-solve, prioritize and manage time effectively Bachelor’s Degree 3-5 years of experience   Customer service representative top skills & proficiencies: Positive Attitude Resolving Conflict Problem Solving Active Listening Skills Phone Skills Attention to Detail Product Knowledge Quality Focus Market Knowledge Documentation Skills Multitask People Oriented Analysis Organizational Skills Adaptability Ability to Work Under Pressure Proficient in MS Word, Excel, and Outlook Experience with EDI setup and implementation Fluency in both English and Spanish  
Job ID
2020-1375
Category
Customer Service/Support
Job Locations US-TN-Memphis
Our client is a bank headquartered in East Memphis with a 100 year history.   The Card Services Dispute Analyst is responsible for receiving and resolving customer disputes and fraud claims to include assisting/communicating with customers through the claims process, preparing necessary adjustments to customer/settlement accounts, submitting chargebacks for processing with associations, preparing customer notifications, and meeting required regulatory deadlines as it relates to claim processing. In addition, the Card Services Dispute Analyst is responsible for providing operational support in all facets of card processing to include daily reconcilement of program settlements, reviewing transactional data to identify/escalate systemic issues, providing assistance to program managers and/or providing assistance in resolving program/customer issues. - Receives customer claims and documents claims for tracking purposes. - Prepares correspondence/documentation for customers throughout the claim process. - Prepares appropriate adjustment entries to settle the customer and/or program accounts. - Submits and tracks chargebacks through resolution. - Provides assistance with program/customer issues. - Effectively communicates with internal workgroups to resolve problems within established service levels. - Ensures compliance with regulatory claim process requirements. - Supports Payment Processing account management team and bank deposit operations teams relating to card issuance/troubleshooting. - Assists in card program set-up and implementation. - Identifies commonalities/patterns in fraud cases and escalates to ensure fraud risks are addressed. Performs other duties as assigned.   - High school diploma required. Bachelor’s Degree in Business, Finance or related field preferred. - Two to three years Banking experience required with strong background in payments, card, and other policies, procedures and regulations. - Card experience with understanding of applicable regulation (Reg E and Reg Z). - Focus on customer service to both external and internal customers. - Skilled with Microsoft Word, Excel, Outlook and related software applications. - Strong verbal and written communication skills. - Well organized; ability to multi task; attention to detail. - Ability to prioritize and work well under pressure. - Must be able to work in a team environment and adapt to change. - Ability to manage multiple projects and deadlines simultaneously in a fast-paced, high production, professional environment.  
Job ID
2020-1373
Category
Accounting/Finance
Job Locations US-TN-Cordova
  Sr. Accountant, Inventory Team is responsible for performing the necessary duties required to assist in producing financial statements in a timely manner each month.    Key Responsibilities Include:    • Fulfill monthly close-related tasks for assigned areas of balance sheet and P/L, which includes journal entries, reconciliations, and analysis  • Reconcile assigned balance sheet accounts & maintain support folders  • Review financial statements prepared by others prior to inclusion in monthly financial statement package  • Act as an accounting business partner to various regional managers  • Responsible for all aspects of accounting and reporting for four service locations  • Review and document current processes and procedures and recommended process improvements to management  • Gather data and contribute to the budget process  • Participate in inventory and audit process  • For assigned accounting areas, develop in-depth knowledge of financial reporting and how they interface with the general ledger  • Perform other tasks as assigned    Successful Candidates Will Have:    • Bachelor’s Degree in Accounting or related field or equivalent is required. MBA or CPA certificate preferred.  • Four to six years of related work experience  • Strong written and verbal communication skills  • Strong computer skills including intermediate to advanced Excel skills  • Knowledge of generally accepted accounting and auditing practices and principles  • Ability to research accounting questions/concerns and present clear, concise, and actionable findings for management review  • Well versed in performing detailed balance sheet and P/L analytics  • Ability to work independently and as part of a team performing work that requires critical thinking and attention to detail 
Job ID
2020-1372
Category
Accounting/Finance
Job Locations US-TN-Memphis
Our client, a private charter jet service, is seeking a Flight Sales/Dispatcher to join their team in Memphis. This would be a night shift position and the night shift is from 5:00 pm - 5:00 am, 4 days on, 4 days off.    The flight sales/dispatcher will book flights through brokers and individuals and will be compensated a salary plus commissions. The successful candidate will be able to multi-task and balance a number of different items such as aircraft, pilots, fuel, etc. Most of the work is over the phone, so s/he must be able to communicate and be friendly to clients. Must be computer literate and able to type. Responsibilities include:   Logistics: - Book/schedule trips for charter clients and private owners - Research fuel pricing, airport fees and other trip costs (crew accommodations, ground transportation) to maximize company efficiencies and revenues - Ensure flight crews are scheduled in conformance with government regulations - Provide all required documentation to U.S Customs and foreign agencies for international trips - Observe and analyze current weather, forecast and world events to recognize potential impact on flight schedule - Communications with various departments to ensure quality operation Sales/Marketing: - Provide quotes for trips, cross referencing contracts and/or special program pricing to ensure accuracy - Directly market service to potential clients via email, industry programs and company web site - Actively identify potential customers/contacts - Import new customer/contacts into company marketing programs (ex. Constant contacts) - Follow-up with clients after trips are complete to ensure satisfaction, encourage repeat business Accounting: - Reconcile flight records and invoices after trips to ensure accuracy in charges and validity of charges - Prepare all post flight paperwork to be sent to accounting for invoicing - Responsible for contact vendors for correction of any billing errors or discrepancies Customer Service: - Heavy sales and phone duties - Providing charter quotes in response to client phone calls, emails, and web site requests - Booking trips - Arranging/coordinating client ground transportation, catering, or other special needs - Ensuring contracts and payment arrangements for services
Job ID
2020-1367
Category
Customer Service/Support
Job Locations US-TN-Memphis
Position Title: Commercial Lines Account Manager   Reports To: Chief Operating Officer   Primary Function: To be responsible for assisting Producers in writing new business and servicing existing business on commercial accounts and providing prompt, accurate and courteous services to clients, companies, and Producers.   Status: Non-Exempt   Supporting Functions:   - Ensure that the client has the best possible service and that their full insurance needs are met.   - Complete Production Reports as requested.   - Assist Producer in marketing and quoting all new and renewal commercial accounts. Review all proposals for accuracy and thoroughness before being presented.   - Receive, document and process an insured’s request for service and submit necessary information to companies and clients to ensure proper coverage is in place.   - Assist in review and marketing of all account renewals as directed by Producer.   - Assist Accounting Department in all billing and collection matters, issuing invoices on new and renewal business and processing finance agreements as needed.   - Issue Certificates of Insurance, Evidences of Property, and other proofs of insurance. Issue binders, upon request, and extend binders when needed.   - Assist in handling bond business, if needed, or coordinate efforts with our Bond Department to ensure clients’ needs are met.   - Complete applications in a timely and accurate manner for new and renewal business.   - Maintain accurate policy / client details in management system on all accounts, updating information when needed.   - Notify producer, Accounting and an agency owner in the event of the bankruptcy of an account.   - Process audits as a priority, billing if applicable, and follow up for prompt payment.   - Maintain practical and technical knowledge to meet the requirements of the position, including but not limited to understanding P&C lines of coverage, understanding how to rate and market accounts properly and understanding how to use the technology and resources available to their fullest extent.   - Follow all systems and procedures set up by agency.   - Assist in training other employees at management’s request.   - Perform special requests and projects at management’s request.   - Maintain current, accurate documentation of all pertinent business-related activities and communications regarding clients’ accounts while following agency procedures and guidelines for the same, to ensure protection and security of sensitive client data and to document reasons for all changes and actions taken that impact the clients’ policies.
Job ID
2020-1358
Category
Insurance