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Our client is a 35-year-old hotel management and development company seeking a Regional Director of Operations based in Atlanta, GA. The Regional Director of Operations (or Area GM) is responsible for overseeing all assigned hotel properties and working with the property based and corporate support teams to help each of these assets reach their full potential in the areas of: revenue generation, management of the middle of the page, associate engagement, guest satisfaction and preserving the asset and will oversee all the GM’s to do the same for the properties they are managing.
Our client is based in Florida and has been named multiple times to Inc's list of fastest growing private companies in the United States. They currently have 23 properties in their management portfolio and offer a dynamic work environment with avenues for professional and personal growth. Emphasis is placed on creating a positive work environment where team members feel like they are part of a family, receive a high level of respect, and are recognized for their merits and accomplishments.
We are seeking an individual who embody the core values that are integral to the company's success:
- Transparent & Accountable
- Humble, Respectful & Dedicated
- Embrace Opportunity
- Create Value for Shareholders
- Family Matters
Responsibilities
include, but not limited to:
- Supervise a group of complex, full and select service assets and provide leadership in the oversight of a group of hotels in an effort to help the owner achieve their financial goals.
- Work with property-based and corporate support teams to drive property revenue in the following areas: group, transient and base room revenue; food and beverage revenue, and all other sources of income for the property.
- Focus on outperforming the comp set in RevPAR and delivering maximum revenue potential for each hotel.
- Work with property-based and corporate support teams to insure proper controls are in place to achieve budgeted forecast GOP and to meet or exceed flow-thru targets when revenue is either above or below budget and/or forecast.
- Lead GM’s in an effort to deliver on our promise to our brand partners and guests by providing systemic guest service culture which delivers excellent guest service results as measured by the brand, independent guest satisfaction company and social media vehicles.
- Work with GM and property leaders to insure our associate engagement is very high and that the work environment and culture leads to Banyan Tree Management becoming a true employer of choice.
- Ensure the GM and property-based leaders are properly preserving the assets ensuring cleanliness and condition are high as well as proper preventative maintenance programs are in place.
- Assist in overseeing annual operating plan process, reviewing and approving all components of plan before presentation to the owner.
- Interact with the asset manager for each ownership group, staying proactive and responding when necessary; Instill confidence in our owners.
- Review and respond to company roll-up performance reports, congratulating those who met or exceeded the expectation and diving into those properties where the results are less than acceptable.
- Work directly with the operational VP in providing coaching and counseling in an effort to maximize results
- Develop further operation acumen, leadership, work approach and emotional intelligence skills in each of the General Managers.
- Field calls from asset managers and/or owners’ representatives.
- Assist at company-wide regional property meetings and rallies, supporting our culture of collaboration and synergy.
- Identify and execute strategies where Banyan Tree Management’s size, growth potential and buying power deliver a better product at lower cost for the hotels we manage.
- Identify trends through root cause analysis and through a collaborative approach.
- Develop solutions that will positively affect our overall performance and/ or efficiency.
- Anticipate and plan for platform enhancements needed to deal with the life cycle of the company
- Participate in market and hotel underwriting exercises working closely with other functional team members to prepare and deliver intelligent market and hotel underwriting.
- Participate with business development on certain owner presentations, providing operational expertise to the underwriting discussion.
- Provide counsel to managers around the integration of our culture at all levels in our properties.
- Implement effective exit strategies to address gaps in performance as compared to our results/ culture matrix.
Qualifications
- Bachelor's degree required
- 5 years hotel operations experience
- Possess superior communication skills, oral and written.
- Diplomacy, tact, and a helpful, positive, professional presentation and attitude are required.
- Self-motivated, well organized, and results driven professional. Ability to meet deadlines.
- Highly computer literate and proficient in Microsoft Office Suite especially Excel.
Compensation
Total compensation will be commensurate with experience and will include a base salary, bonus, and benefits.
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Our client is a 35-year-old hotel management and development company seeking a General Manager for their Hampton Inn property in Terre Haute, IN. Based in Florida, the company has been named multiple times to Inc's list of fastest growing private companies in the United States. They currently have 23 properties in their management portfolio and offer a dynamic work environment with avenues for professional and personal growth. Emphasis is placed on creating a positive work environment where team members feel like they are part of a family, receive a high level of respect, and are recognized for their merits and accomplishments.
We are seeking an individual who embody the core values that are integral to the company's success:
- Transparent & Accountable
- Humble, Respectful & Dedicated
- Embrace Opportunity
- Create Value for Shareholders
- Family Matters
The General Manager position is responsible for the following:
Operations: Coordinate and actively manage housekeeping, maintenance, breakfast service, and guest reception departments to ensure a consistent, high quality guest experience. Monitor guest satisfaction scores on a daily basis. Respond to guest complaints and to resolve issues and come to satisfactory resolutions.
Supervise weekly, monthly, and quarterly deep cleaning and preventative maintenance initiatives . Exceed brand and ownership standards of performance and excellence. Ensure that all daily, weekly, and monthly reporting is complete and up to ownership standards. Carefully monitor employee labor hours and ensure they do not exceed budget. Ensure that all department heads are completing daily/weekly/monthly responsibilities and checklists. Inspect rooms with housekeepers on a weekly basis . Submit PO's to home office on a timely basis. Be on call 24 hours a day to assist with any issues with the hotel.
Revenue Maximization: Continually monitor local market and comp set and strategically calibrate rates to ensure we out perform the local comp set. Engage local community through CVB, Chamber, and others to stay connected to events in the area.
Sales and Marketing: Implement and maintain an effective sales and marketing plan. Manage sales director to ensure group bookings, LNRs, and SMERF business. Engage with guests at breakfast and throughout the day to gain valuable feedback on guest experience.
Employee Staffing and Development: Hire, train, and develop new employees. Delegate appropriate duties to maximize employee labor hours and minimize employee turnover
Budgets and Forecasting: Must be able to maintain all hotel departments and operations within budget and utilize conservative economics in ordering all supplies for hotel operations to ensure best ROI . Actively work with ownership to create budgets and forecasts.
Compensation will be determined by experience.
Qualifications
Minimum 2+ years of documented, franchised select service hotel management.
Ability to leverage provided technology to effectively manage the property.
Must possess an ability to take direction, manage employees, accomplish tasks independently, and pay attention to detail, to ownership's high standards, with little supervision.
Ability to supervise, delegate, and manage several tasks at once.
Ability to remain calm and in control in emergency or difficult situations.
Ability to work a flexible schedule, including weekends.
Ability to read, write, and speak English utilizing proper grammar and diction. Spanish speaking/writing ability is a plus.
Possess a friendly, cheerful, and hospitable attitude at all times.
Ability to use tact and diplomacy to resolve conflicts with guests and/or between team members.
Proper grooming and professional appearance is required.
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Our Client is a nationally recognized hotel management company with a portfolio of over 20 select service hotels throughout the United States. The Senior Vice President of Operations will oversee all hotel properties and work with the Regional Vice Presidents to help properties reach their goals in the areas of revenue and operational excellence as well as associate engagement and guest satisfaction. This can be a remote position with the candidate being based in the South East area of the United States.
Responsibilities
include, but not limited to:
- Supervise a group of complex, full and select service assets and provide leadership in the oversight of a group of hotels in an effort to help the owner achieve their financial goals.
- Work with Regional Vice Presidents to drive property revenue in the following areas: group, transient and base room revenue; food and beverage revenue, and all other sources of income for the property.
- Focus on outperforming the comp set in RevPAR and delivering maximum revenue potential for each hotel.
- Work with Regional Vice Presidents to insure proper controls are in place to achieve budgeted forecast GOP and to meet or exceed flow-thru targets when revenue is either above or below budget and/or forecast.
- Lead Regional Vice Presidents in an effort to deliver on our promise to our brand partners and guests by providing systemic guest service culture which delivers excellent guest service results as measured by the brand, independent guest satisfaction company and social media vehicles.
- Work with Regional Vice Presidents to insure our associate engagement is very high and that the work environment and culture leads to company becoming a true employer of choice.
- Ensure the Regional Vice Presidents are monitoring the process of preserving the assets, ensuring cleanliness and condition are high as well as proper preventative maintenance programs are in place.
- Assist in overseeing annual operating plan process, reviewing and approving all components of plan before presentation to the owner.
- Interact with the asset manager for each ownership group, staying proactive and responding when necessary; Instill confidence in our owners.
- Oversee the efforts of the operational VP team members so to achieve the same focus and results as outlined above.
- Review and respond to company roll-up performance reports, congratulating those who met or exceeded the expectation and diving into those properties where the results are less than acceptable.
- Work directly with the operational VP in providing coaching and counseling in an effort to maximize results
- Develop further operation acumen, leadership, work approach and emotional intelligence skills in each of the Regional Vice Presidents and ensure this development cascades to General Managers.
- Field calls from asset managers and/or owners’ representatives if they want to discuss an issue above their operational VP.
- Lead company-wide regional property meetings and rallies, supporting our culture of collaboration and synergy.
- Identify and execute strategies where company’s size, growth potential and buying power deliver a better product at lower cost for the hotels we manage.
- Identify trends through root cause analysis and through a collaborative approach.
- Develop solutions that will positively affect our overall performance and/ or efficiency.
- Anticipate and plan for platform enhancements needed to deal with the life cycle of the company
- Participate in market and hotel underwriting exercises working closely with other functional team members to prepare and deliver intelligent market and hotel underwriting.
- Participate with business development on certain owner presentations, providing operational expertise to the underwriting discussion.
- Provide counsel to managers around the integration of our culture at all levels in our properties.
- Implement effective exit strategies to address gaps in performance as compared to our results/ culture matrix.
Qualifications
- Bachelor's degree required
- 15 years hotel operations experience
- 10 years at the senior management or executive level in a company of similar or larger size, in which the candidate has been responsible for:
- Regional or multi-property oversight;
- Experience working with Hilton, Marriott, and IHG branded hotels;
- Experience with directly overseeing large, complicated full-service hotels and resorts;
- Leadership and organizational development;
- Possess superior communication skills, oral and written.
- Diplomacy, tact, and a helpful, positive, professional presentation and attitude are required.
- Self-motivated, well organized, and results driven professional. Ability to meet deadlines.
- Highly computer literate and proficient in Microsoft Office Suite especially Excel.
Compensation
Total compensation will be commensurate with experience and will include a base salary, bonus, and benefits.
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ORGANIZATION OVERVIEW
The Economic Development Growth Engine Industrial Development Board of the City of Memphis and County of Shelby, TN (“EDGE”) is a Tennessee industrial development board created in 2011 under Tennessee Code §7-53-101 et seq. EDGE is governed by an 11-member board appointed equally by the City of Memphis and Shelby County, and is a public, non-profit entity that uses property tax abatements, tax increment financing, loans, grants, Foreign-Trade Zone 77, and other tools to spur local economic growth. EDGE also manages the Memphis and Shelby Port Commission, which runs the International Port of Memphis (5th busiest inland port in the nation) and the Greater Memphis Alliance for a Competitive Workforce. The EDGE Strategic Plan focuses on: (1) industrial development; (2) the Port of Memphis; (3) neighborhood revitalization; (4) small business growth; and (5) promoting regional collaboration.
POSITION SUMMARY
The Marketing & Communications Director is responsible for informing key audiences of EDGE’s efforts and successes, by planning, developing and implementing all EDGE communication and marketing initiatives, including print, electronic and social media; public relations; print and electronic materials; advertising; and web sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES/JOB FUNCTIONS
- Develop and implement an integrated, organization-wide strategic communications plan to broaden awareness of EDGE activities, impact and brand with targeted external audiences, including public officials, civic and business leadership, and the general public.
- Responsible for editorial direction, design, production and distribution of all EDGE print, electronic and online communications.
- Serve as media spokesperson and lead point person on all media interactions.
- Actively engage, cultivate and manage media relationships to ensure accurate coverage of EDGE programs and initiatives.
- Provide written material for EDGE websites, media releases, print documents and other uses.
- Develop and maintain EDGE family of websites. Identify improvements in design and content.
- Manage Marketing and Communications staff, including assignments, training, and performance reviews.
- Identify, solicit, evaluate and hire consultants and contractors as needed and as approved by the EDGE President.
- Provide training on media and internet tools for EDGE Board and staff.
- Develop talking points for Board members and staff for public presentations, press briefings, interviews, and other uses.
- Participate in the preparation for all EDGE sponsored events.
- Represent EDGE at meetings and events as required, including public presentations.
- Respond to requests under Tennessee’s Open Records Statute and other requests from public or private entities or individuals for information or comment.
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NON-ESSENTIAL JOB FUNCTIONS
- Take photographs at EDGE events.
- Produce slides and/or videos for EDGE Board meeting presentations.
- Develop and maintain EDGE online contact lists.
- Monitor EDGE brand activity on media and social networking sites; provide monthly report to management and the EDGE Board.
QUALIFICATION REQUIRMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations that do not cause EDGE undue hardship may be made to enable individuals with disabilities to perform the essential functions.
Education And Experience
Bachelor’s degree in communications, journalism, marketing, public relations or related field, or equivalent work experience required. Master’s degree preferred. Minimum of five (5) years work-related experience required; must include at least three (3) years in a related position with government and/or non-profit organizations.
Certification and/or awards from recognized local, state, regional and/or national organizations are preferred.
Skills and Abilities
- History of ethical and honest behavior, demonstrating a commitment to integrity, respect and teamwork in professional and other activities.
- Demonstrated ability to keep sensitive information confidential.
- Demonstrated success in proactively building and maintaining media relationships and in positioning subject matter with the media to achieve high-impact placements.
- Ability to plan, organize and successfully manage multiple activities simultaneously and meet stated deadlines.
- Excellent oral and written communications skills. Compelling and error-free written documents.
- Working knowledge of Microsoft Office.
- Ability to work before and after regular office hours on an as-needed basis.
- Demonstrated success leading and supervising employees and working with other staff to achieve organizational goals.
- Expertise with desktop publishing and content management systems, including: Adobe Creative Suite (including Illustrator, PhotoShop, InDesign, GoLive, and Acrobat); Wordpress; and PowerPoint.
- Ability to produce professional designs that promote a positive public perception.
- Valid driver’s license and some travel required.
PHYSICAL DEMANDS
Requires the ability to sit for extended periods at a desk and at meetings. Some mental pressure or stress due to deadlines, internal and external discussion of project or program effectiveness, or during discussions with management. Some local/regional/occasional statewide or national travel. Bending, stooping and lifting file boxes, etc., up to 20 pounds; filing. Some walking and standing. Extended time using a computer.
WORK ENVIRONMENT
Work is conducted in typical indoor office environment, though visits to and tours of retail, commercial, manufacturing, distribution, medical, educational and other facilities are a regular part of the work. Outdoor events and programs may also be required. Must be able to travel throughout Shelby County and occasionally to more distant destinations by ground or air.
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Our client is part of a group of companies with its headquarters in Germany which is a 3rd generation family firm. Annual sales are approximately $200 million with over 1000 employees worldwide. They plan, produce and install machines and systems for automation of production processes.
Reporting to the GM, the Controller will be responsible for the financial function and HR strategic and tactical leadership for North America, with a focus on cost-accounting, financial reporting, internal controls and budgeting. The ideal candidate will be based in the Memphis area and be comfortable with the tactical work in accounting - this is a hands on role with a small support team.
Responsibilities:
- Ensure the accurate and timely processing of accounts payable, purchase
- orders, petty cash, coreemployee expense reports, cash control and total corporate payroll tax compliance.
- Ensure the accurate and timely dissemination of financial management reports annual audits and annual budgets.
- including, but notlimited to, internal and external monthly financial statements,
- Administer accounts receivable activities related to receivable aging components year-end closing including federal and state reports.
- including billings, cash receipts, applications, funding management, quarter and
- Ensure compliance with all regulatory bodies including Federal, State/Provincial,
- Municipal/Local income, payroll and property taxes.
- Maintain systems and controls that verify the integrity of all systems, processes
- and data.
- Safeguard assets and assure accurate and timely recording of all transactions by
- implementing disciplines of internal audits, controls and checks across all departments.
- Manage the accuracy and reporting of the inventory system, including accurate
- cost accounting for all inventory items.
- Assure financial plans are consistent with organizational goals.
Additionally this position will be responsible for the following HR-related functions:
- Oversee the processing of payroll, administration of benefit programs and
- educate employeesaccordingly.
- Understand, interpret and abide by all financial and HR regulations, policies,
- work procedures and instructions.
- Administer and prepare employee separation notices, including conducting exit
- Interviews.
- Conduct new hire orientation and facilitate onboarding process.
Requirements:
- Bachelor’s Degree in Finance, Accounting, Business or related field.
- CPA preferred.
- Five or more years of experience as a Controller.
- Strong financial leadership skills with the ability to confront problems and resolve discrepancies.
- Considerable knowledge of and proficiency with financial accounting principles, systems and methods, internal control systems and practices, and GAAP.
- Familiarity with percent complete accounting procedures are desired.
- Experience with project profitability and cashflow is preferred.
- Working knowledge of and proficiency with financial auditing principles and methods.
- Working knowledge of state and federal tax regulations, cost accounting, materials requirements planning (“MRP”) and inventory management, auditing techniques, data base systems to maintain records and generate reports, and principles and practices of financial budget preparation and administration.
- Working knowledge of treasury and cash management principles and control systems and methods.
- Advanced proficiency with Excel and other Microsoft Office applications as well as integrated financial accounting software systems.
- Working knowledge of and proficiency with ERP systems. Experience with SAP specifically is highly preferred.
- Proficiency with researching, developing and documenting financial accounting, internal control and administrative practices, policies and procedures, as well as implementation of same.
- Read, analyze, interpret and apply federal, state and local policies, laws and regulations.
- Prepare financial analyses, reports, statements, business correspondence, procedural manuals and other business documents of professional appearance in a clear, concise and complete fashion.
- Apply mathematical concepts such as probability, statistical inference, financial analysis, fractions, percentages, ratios and proportions to practical situations.
- Excellent written and verbal communication skills.
- Strong organizational and time-management skills, with the ability to prioritize.
- Acute attention to detail.
- Highly motivated and team-oriented.
PM19
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Small and nimble tech agency in Decatur, GA works exclusively for F100 client and prides itself on having really really smart people, who require little to no supervision, and who enjoy the challenge of working in a zero-defect environment. Be part of a small team that works in a very relaxed environment while creating applications for this blue chip client. This individual will be responsible for:
- Managing email box for client’s business clients as well as employees with technical issues
- Able to move through a software application to trouble shoot
- Professionalism, including written or oral communication, is critical
- Career path to be trained in project management
Qualifications:
- College degree not required, provided experience speaks for itself
- 2 – 3 years of experience in customer service / help desk/ troubleshooting
- Computer literate: MS Office, PC and/or MAC environments. Especially capable in Excel
- Extremely organized and detail oriented
- Extremely friendly, thoughtful, articulate and polite. Not afraid to ask for help before committing to next step
In return you will receive:
- Competitive salary and bonus
- 100% paid major medical; dental and vision available
- Paid vacations and holidays
- Flexible scheduling (but primarily in-office position)
- No cubicles, no timesheets, no hassles
- Great team to work with, creating challenging solutions for world-class client.
PM19
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Office Assistant
Seeking a professional, dependable, detail oriented employee who is great at working with others. Our Office Assistant must exercise confidentiality. The ability to multitask is essential in this role. Someone with the natural ability to prioritize tasks, take initiative, and be extremely organized is what we are looking for. Office experience is a bonus. Hours are 8-5 Monday through Friday. Our office is drug free. If hired we will do a standard drug test, background check and credit check.
Job Responsibilities:
- Matching PO’s and uploading vendor invoices into Field Aware daily
- Quick Books Pro experience
- Assist with payroll
- Mail
- Filing
- Monitor GPS NexTraq
- Issue Purchase Order Numbers
- Vehicle maintenance logs
- Answer the phone
Benefits:
- Health Insurance
- 401k
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Job Duties:
- Drafting lease letters, proposals, leases, etc. following templates or other standard versions and able to modify/update appropriately.
- Daily use of various computer software platforms to process requests (building access, work order system, accounting platform, etc.). Proficient in Microsoft Word, Excel, PowerPoint, and Outlook systems.
- Promotes positive, proactive customer interaction when field calls from tenant, prospects, and vendors in order to make their experience of the highest quality.
- Interested in learning the basics of commercial real estate, building operations, and systems required to operate commercial properties.
- Analytical and forward-thinking, asking the right questions to understand all aspects of issues/scenarios at hand.
- Manage standard invoices for accounts payable and receivable.
- Strong attention to detail in order to ensure quality and efficiency.
- Creating moderately complex correspondence, spreadsheets and visual presentations for various projects, packages, presentations, etc.
- Balance various priorities in order to manage workflow, ensure the completion of essential projects, and meet critical deadlines.
- Compiles moderately complex documents and information for necessary reports, informational packages and/or presentation materials.
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As the Director of Talent & Culture you will have the opportunity to build and nurture our culture by leading the development of strategy, systems, processes and effectiveness of our Talent & Culture function. You will drive the culture, core purpose and values by managing the Human Capital functions for all hotel properties. The Talent & Culture function involves talent acquisition, training and performance review. In this leadership role, you will be tasked with attracting talent, building a future talent bench, developing training and onboarding programs while increasing overall retention.
Essential Duties and Responsibilities will most likely include:
Talent & Culture Management
- Promote pathways of communications between all staff and management levels and respond promptly in a courteous, professional manner to hotel staff.
- Source, screen, and interview entry-level to management level positions. High volume recruitment primarily within the Housekeeping, Guest Service and Maintenance department.
- Oversee the creation and execution of all learning development programs, onboarding programs.
- Engages with Company leadership to develop and execute strategies to promote Companies Culture throughout the organization.
- Ensure successful execution of Company sponsored employee engagement programs, events and activities at the hotel operations level.
- Ensure all employee relations/labor relations training and issues have proactive employee/labor relations solutions and outcomes to address concerns/challenges before they escalate and cause unnecessary liability; also in partnership with company leadership, support labor management/administration changes such as: shift changes, realignments, layoffs, grievances.
Talent Acquisition (Attract Talent)
- Lead Talent & Culture efforts to develop & implement flexible Talent Acquisition strategies to meet the continued growth needs including; developing, synthesizing and reporting key recruiting/hiring metrics; and ensuring excellent candidate and hiring manager experience.
- Collaborate with key stakeholders across the organization, and identify opportunities to enhance the Talent Acquisition capability. This role will lead and participate in recruiting process standardization, documentation and process improvement initiatives vital to the success of our company goals.
- Ensure all job descriptions are accurate, up-to-date, and consistent throughout all properties while maintaining control of all changes and updates.
- Direct and instruct management in effective recruiting and interviewing techniques to ensure the hiring and retention of quality staff members.
- Provide recruiting strategies and assessment tool analysis, source, screen, interview, extend job offers, conduct reference checking for leadership positions.
- Oversee the coordination of hiring events and job fairs to support resort hiring needs.
- Establish on-going best practices and programs to create a unique arrival process for new team members.
Talent Development (Training)
- Make recommendations to executive leadership for new programs, policies, training, and development opportunities for management and other resort operations staff.
- Oversee the ‘New Hire’ training for all appropriate managers
- Create, maintain and coordinate training programs to provide manager/supervisory development and comply with written existing SOP’s by traveling to each hotel location as required on an established timeline.
- Ensure company P&C programs and initiatives are rolled out simultaneously, continue to have a live and energetic presence at each location.
Performance Assessment
- Monitor onboarding programs to ensure they are being done to the highest standards and are in compliance.
- Oversee the coaching and counseling program at all hotels, and participate in the training of managers to do coaching and counseling.
- Allow for associates to surface issues of concern that may be addressed in a timely manner.
- Create Succession planning programs and bench building initiatives to promote talent in preparation for growth of future management positions.
- Assist leaders with annual reviews for all direct reports and action plans
- Develop and update annual SOP’s for the properties on all HR policies and procedures, ensuring compliance with labor laws.
- Conduct exit interviews for all departing managers and supervisors.
- Develop a performance review and salary adjustments program. Monitoring them to ensure they are done equitably and fairly. Reviews performance reviews and identify circumstances which suggest needed counseling. Analyzes evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable.
- Ensure statutory training requirements are met and coaching/ disciplinary action is administered appropriately and fairly.
- Lead and manage the revisions of any and all HR policies to be in compliance with changing or new legislation. Provides feedback regarding any policies, which may need revision, updating or clarification.
- Ensure compliance state mandated harassment prevention programs are conducted on a monthly basis locally and as needed at remote locations.
Qualifications/Education
Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation.
- Bachelor’s degree in Hospitality or HR-related, or equivalent practical experience
- 3+ years of Talent Acquisition, Learning & Development, or HR management experience or higher level is required
- At least 3 years of progressive Human Resources, Talent Acquisition and Learning & Development experience. Expert knowledge of federal and state labor laws and common HR practices and procedures, such as FLSA and ADA. Employee and Labor Relations experience in a similar environment required
- Excellent planning and time management skills
- Demonstrated experience with complex leadership and HR issues including talent/performance management and HR/talent implications of business decisions.
- Able to speak, read, write and understand primary English language and possess practical verbal and written knowledge of the Spanish language a plus
- Excellent customer service and positive interpersonal skills, including the ability to facilitate and mediate sensitive and/or confrontational matters and to provide coaching and counseling in a productive and effective manner
- Excellent interpersonal skills, with the ability to build trust and confidence with employees, managers, and staff
- Proficiency in Microsoft Word, Excel, PowerPoint and Outlook, and proficiency or the ability to learn quickly with little assistance other software packages
- Strong project/program management skills
- Ability to effectively handle multiple tasks simultaneously with frequent interruptions.
- Strong organizational skills and attention to detail
Additional
Oversee all investigations when matters of concern are brought to the attention of Human Resources. Communicate results of investigations to upper management, document to investigative file, and respond in writing to complainant within a reasonably prescribed time frame, keeping complainant abreast of on-going progress of investigation at all times.
Job Type: Full-time
Experience:
- Relevant: 3 years (Preferred)
- Recruiting: 3 years (Preferred)
Education:
- Bachelor's (Required)
Work authorization:
- United States (Preferred)
Additional Compensation:
- Bonuses
PM19
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Small and nimble tech agency in Decatur, GA works exclusively for F100 client and prides itself on having really really smart people, who require little to no supervision, and who enjoy the challenge of working in a zero-defect environment. Be part of a small team that works in a very relaxed environment while creating applications for this blue chip client. This individual will be responsible for:
- Managing client requests for application support and trouble shooting
- Tracking issues, identifying trends/needs, working with Dev team to resolve
- Professionalism in all written or oral communication is critical
- Career path to be trained in Project Management and Account Services
Qualifications:
- College degree preferred but not required
- 3 – 4 years’ experience in customer service /application support/troubleshooting experience
- Computer literate: MS Office, PC and/or MAC environments; expertise in Excel required. Working knowledge of HTML preferred.
- Working knowledge of content management systems (CMS) a plus
- Extremely organized and highly detail oriented
- Extremely friendly, thoughtful, articulate and polite; not afraid to ask for help before committing to next step
- Experience in QC/testing for UX with data-driven applications a huge advantage
In return you will receive:
- Competitive salary and bonus
- 100% paid major medical; dental and vision available
- Paid vacations and holidays
- Flexible scheduling (but primarily in-office position)
- No cubicles, no timesheets, no hassles
- Great team to work with, creating challenging solutions for world-class client.
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Our client is a privately held, Memphis based company that has been in operation since the 1930s. They are seeking a Controller to join their team. THe right candidate will be experienced in Cost Accounting and comfortable in a manufacturing environment, specifically a chemical environment.
The Controller develops, manages and improves all financial and control systems and activities.
Protects the shareholders’ interests by providing timely and accurate financial statements and by assuring that the company prepares correct financial and tax statements, maintains sufficient financial controls, oversees insurance and retirement programs, and makes timely and accurate tax and other payments. Provides timely and accurate information to other investors, including banks.
Provides management with timely and accurate financial and performance information. Develops an intimate understanding of our business in order to recommend and implement changes in internal processes and controls that increase the effectiveness and efficiency of management and processes.
SPECIFIC FUNCTIONS OF POSITION:
- Develops and maintains control systems and procedures to safeguard and protect company assets and interests and to assure accurate financial statements and disclosures. Performs audits as necessary to verify that controls are functioning adequately.
- Designs and implements processes and systems that assure timely and accurate financial and operating statements that provide managers with a clear understanding of the financial performance of the company and/or their area. Establishes and maintains procedures for physical and accounting control of inventories and capital assets.
- Analyzes and interprets financial and operating data in order to identify opportunities to improve profitability, and makes recommendations to managers on reports, data, changes, or other means to help the company capture these opportunities.
- Develops appropriate financial planning and budgeting procedures and directs their implementation.
- Optimizes return on capital employed by minimizing working capital (AR and inventory days less AP days) and by managing a capital appropriations process that assures proper spending controls and adequate return on new investment.
- Forecasts capital requirements, identifies and analyzes capital sources, and determines most advantageous financing methods. Maintains positive relationships with banks and other financing partners, and provides them with timely and accurate information as they require.
- Coordinate and administer all corporate insurance needs including providing to and receiving from brokers and insurance companies timely and accurate information as required.
- Directs preparation and maintenance of the company's accounting records (e.g., billing, accounts payable, payroll). Assures accuracy and timeliness of these activities.
- Coordinates with the company’s independent accountants for the preparation of audited financial statements.
- Assures that the company prepares accurate tax statements and makes timely tax payments. Assures that shareholders are given timely tax information and distributions for income tax payments.
- Supervises accounting personnel such that high standards are met and that the organization provides accounting and control services as efficiently as possible, by utilizing automation, computerization, elimination of non-value-added activities, and other means
QUALIFICATIONS:
- BS Degree in Accounting or Finance; MBA Preferred; CPA a plus
- Cost Accounting / manufacturing experience required – preferably a chemical environment
- Experience with Product Cost Standards and Variance Analysis and driving operational change
- FP&A experience / business unit finance
- Must be a solid leader/manager of people
- Presentation skills in order to present information to senior leadership
PM19
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Our client is seeking an experienced senior leader to join their team as the Vice President for Institutional Advancement. Reporting directly to the President, the Vice President serves on the President’s cabinet, the Foundation Board and other College committees and is responsible for orchestrating activities related to the analysis, planning, execution, control, and evaluation of fund raising and alumni affairs. In addition, the Vice President provides the leadership and management for working with and through the Foundation Board of Directors for its philanthropic programs and activities.
Our client is a comprehensive, multicultural, public, open-access college with a vision to become a national model for technical, career, and transfer education by fostering student success, transforming lives, and increasing the educational level of a diverse community. They have made great strides towards achieving their vision and their $126.6 million economic impact is a shining example of our collective efforts.
Their strategic plan is based on a three prong strategy for success: Focus on Students; Focus on Community; Focus on Excellence. Their most recent achievements include two years of increased enrollment; 24% increase in credentials conferred; an increase in their three-year graduation rates and the fall-to-fall retention rates.
Their next Vice President for Institutional Advancement must be a thoughtful leader, dynamic, forward thinking, goal-oriented, with a strong focus on leadership and results. S/He will be responsible for:
- Providing organizational and strategic leadership for the College Advancement office and the Foundation; overseeing the creation and implementation of all Advancement marketing efforts; preparing development proposals and present development projects to various corporations, foundations and individuals; working with deans and college administrators to coordinate development activities throughout campus, the community and beyond.
- Working with the Foundation Board of Directors in analyzing the fundraising programs and planning for future activities; providing administrative and executive staff support to the Foundation Board.
- Providing leadership and assistance to the Alumni Association Board of Directors.
- Determining fiscal requirements of department and preparing budgetary recommendations; monitoring, verifying and reconciling expenditure of budgeted funds
- Creating appropriate record keeping system(s) for tracking donor participation, identification, and cultivation of prospects plus volunteer involvement in programs; ensuring training and supervision of paid and volunteer support personnel in establishing and maintaining the record keeping system(s).
- Overseeing the preparation of all content and materials needed for approved fundraising and public relations programs including proposals to donors and donor prospects, gift recognition/ acknowledgment materials, appeal letters, etc.
- Overseeing research compiled on potential individuals, corporations, and Foundation donors identified by Board members, staff and other volunteers, or by virtue of their gift history to like organizations or activities.
- Keeping up to date on current fundraising practices and procedures being utilized in the higher education sector.
- Preparing detailed plans of actions for all approved fundraising and community relations programs including budgets to support their implementation.
- Working with staff and volunteers to ensure that all fundraising and community relations programs are consistent with the overall mission and with the philosophy and concepts of each program and service.
- Researching major funding sources; acting as liaison with faculty and staff to explore feasible funding sources; overseeing and working with alumni and all of its activities; working with campus, community, and legislative groups as appropriate. Overseeing the grants writing and grants management process; works with grant funding agencies, principal investigators and others to ensure deadlines are met; resolves grants related issues, as needed.
- Partnering with Alumni Affairs to create an environment that encourages strong support for the College through service, philanthropy, and events.
Qualifications: Master’s degree and ten (10) years of experience in Institutional Advancement, fundraising, or related area. Must have excellent verbal and written communications skills; be a visionary leader; skillful at teambuilding and able to effectively communicate with constituents at all levels within the organization.
PM19
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The Benefits Consultant performs a multifaceted array of duties in support of the day-to-day operations of the insurance agency. Major activities include assisting clients and potential clients with employee benefit plan design consultation, customer service, enrollment meetings, correspondence (including regularly scheduled client meetings), creating spreadsheets, interaction with agents, carriers and clients, creating proposals, filing, completing/processing applications, payments and enrollments, collecting data and systematic follow up to insure accuracy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Function as employee benefit plan consultant and customer service liaison between customer (group client, insured, carrier) and agency, client or carrier via telephone, email, letter and in person.
- Perform regular client visits to continuously provide guidance/education and high level of customer service.
- Routinely revisit client wants and expectations to determine need for adjustment or change in services provided.
- Work with client to obtain all relevant information for quotes, plan design and proposals. Assist as needed to submit information to carrier, follow up and receive quotes in timely manner.
- Review and finalize spreadsheet comparing quotes.
- Prepare proposal for presentation to client.
- Advise client of carrier eligibility requirements, employer contributions, care management and prior authorization expectations and network coverage limitations.
- Consult with client to determine contribution and eligibility strategies that best meet client needs.
- Maintain client privacy and confidentiality in accordance with all federal, state, local and company requirements.
- Promptly notify President of any questions or suspected issues with confidentiality or privacy.
- Maintain current insurance license at the appropriate licensure level in accordance with applicable state law.
- Work together with client and/or clients authorized agent to insure accurate and timely deductions for group plans.
- Direct and manage group enrollment (new and recurring open) according to carrier requirements and agency procedures.
- Function as liaison between group and carrier to identify enrollment errors. Coordinate enrollment ads and deletes with billing reconciliation efforts.
- Assist customers with policy questions and change requests. Notify President of any non standard or inappropriate requests.
- Per carrier requirements and agency procedures, process new applications and payments, document payment receipt and forward to carrier.
- File all applications, notes, quotes, proposals, contracts and correspondence in accordance with agency procedures.
- Other duties as required or assigned.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
- 4 year college degree or equivalent (preferred)
- A.S. degree or equivalent 2 year post high school certificate
- Current licensed in state of Georgia as life and health insurance agent
- Minimum 2 years insurance industry experience in key account management and/or sales
COMPUTER SKILLS:
- Microsoft Word
- Microsoft Excel/Spreadsheet
- Microsoft PowerPoint/Proposal
- Email
- Internet
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Our client is an FDIC insured bank and Equal Housing Lender with roots dating back over ninety years. Their Personal banking goes beyond simply managing money. Established in 1925, conducts business with a strong emphasis on all areas of lending - including consumer, residential, construction, commercial and SBA. Our client is searching for a Chief Credit Officer to lead the credit culture of the Bank. The Chief Credit Officer will oversee the management of the Bank's loan portfolio, loan approvals, loan concentrations and risk management.
PRIMARY JOB PURPOSE:
The Chief Credit Officer exercises overall management of the Bank's loan portfolio, loan approvals, loan concentrations and risk management. Provides support and direction to lending staff and oversees loan policies and procedures to ensure the overall quality of the bank's lending portfolio. Supervises collection of problem loans and strategies to minimize charge offs. Recommends and assigns credit approval authorities in conformity with Board approved policies and maintains ongoing control over the credit risk rating system. The Chief Credit Officer is the primary driver of the credit culture and ensures a high quality, low risk loan portfolio that reflects the risk appetite as outlined by the Board. Oversees the CRA lending effort and credit related compliance efforts. Takes a key role in the development of new credit products. Works closely with the loan production groups to ensure that credit decisions are made promptly, and credit policy is clearly communicated to facilitate good customer service.
ESSENTIAL JOB RESPONSIBILITIES:
• Act as Chairman of the Loan Committee
• Exercise oversight of the bank's risk management to control risk in the Bank's credit portfolio, maintain quality control over all parts of the risk management process, and minimize credit losses. Monitor the credit portfolio through periodic reviews of all underlying data.
• Chair the Loan Classification Committee which exercises oversight for adequacy of risk ratings, accrual status, regulatory compliance, loan policy conformance, and recovery of problem loans and the disposition of foreclosed assets.
• Review and analyze credits as needed to conduct assigned credit approval authority; Determine if all credits submitted for approval meet sound underwriting standards and do not pose greater-than-acceptable risk.
• Establish and analyze financial metrics of the Bank's loan portfolio for adherence to regulatory guidelines and analyze credit portfolios to pinpoint potential areas of weakness or concentrations that produce more than acceptable risk. Assist the management team in establishing financial metrics for the Bank's loan portfolio for revenue enhancement, cost controls, loan pricing to guide bank management in improving earnings and in making strategic business decisions.
• Provide leadership and management to Loan Operation employees to ensure satisfactory performance, adequate
• Provide direction and outline expectations for Relationship Managers, Loan Operations and ultimately all lending staff
• Responsible for the development and implementation of the ALLL model and provide quarterly analysis of the adequacy of the loan loss allowance
• Primary contact to work with regulators in conducting their safety and soundness examines and to establish a strong level of creditability with all regulators, external auditors and third-party loan reviews
JOB REQUIREMENTS/SKILLS:
• Capable Leader
• Knowledge of bank accounting, regulations, policies and procedures as it applies to the lending function
• Expertise in formulating and administering lending policies and procedures
• Ability to establish and communicate the organizational Credit Risk Appetite
• Thorough knowledge of business cash flow, collateral valuation, appraisal procedures, and documentation
• Effective oral and written communication skills.
• Proven management and analytical skills.
ABILITIES AND EXPERIENCE REQUIRED
• Bachelor’s degree from a four-year institution in finance or accounting
• Minimum 10 years of experience in leadership, credit and risk management and credit approval of both consumer and commercial lending
• Computer skills including Windows-based software, word processing and spreadsheet applications and bank software.
ACCOUNTABILITIES:
• Lead, motivate, train, direct and supervise direct reports
• Perform periodic and annual reviews of all direct reports
• Pursue pertinent professional development opportunities
• Prepare various management, regulatory and Board of Directors reports regarding loan portfolio performance and trends.
• Approve and coordinate changes and improvements in automated financial and management information systems relating to the Bank’s loan portfolio.
• Assist in building annual organization goals as well as individual performance plans for direct reports
• Approve and coordinate changes and improvements in automated financial and management information systems relating to the Bank’s loan portfolio.
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Our client, a private charter jet service, is seeking a Flight Coordinator to join their team in Memphis. This would be a night shift position and the night shift is from 5:00 pm - 5:00 am, 4 days on, 4 days off.
The flight coordinator will book flights through brokers and individuals and will be compensated a salary plus commissions. The successful candidate will be able to multi-task and balance a number of different items such as aircraft, pilots, fuel, etc. Most of the work is over the phone, so s/he must be able to communicate and be friendly to clients. Must be computer literate and able to type. Responsibilities include:
Logistics:
- Book/schedule trips for charter clients and private owners
- Research fuel pricing, airport fees and other trip costs (crew accommodations, ground transportation) to maximize company efficiencies and revenues
- Ensure flight crews are scheduled in conformance with government regulations
- Provide all required documentation to U.S Customs and foreign agencies for international trips
- Observe and analyze current weather, forecast and world events to recognize potential impact on flight schedule
- Communications with various departments to ensure quality operation
Sales/Marketing:
- Provide quotes for trips, cross referencing contracts and/or special program pricing to ensure accuracy
- Directly market service to potential clients via email, industry programs and company web site
- Actively identify potential customers/contacts
- Import new customer/contacts into company marketing programs (ex. Constant contacts)
- Follow-up with clients after trips are complete to ensure satisfaction, encourage repeat business
Accounting:
- Reconcile flight records and invoices after trips to ensure accuracy in charges and validity of charges
- Prepare all post flight paperwork to be sent to accounting for invoicing
- Responsible for contact vendors for correction of any billing errors or discrepancies
Customer Service:
- Heavy sales and phone duties
- Providing charter quotes in response to client phone calls, emails, and web site requests
- Booking trips
- Arranging/coordinating client ground transportation, catering, or other special needs
- Ensuring contracts and payment arrangements for services
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Our client is seeking an Inside Sales Support person in the Millington, TN area. This candidate will interact with a group of customers to quote products and enter orders resulting from those quotes. Interaction with customers to answer general inquires, resolve issues and handle customer complaints. The ideal candidate will maintain a professional image in our office and in the presence of our customers and uphold a can-do attitude at all times. Team player is preferred.
Inside Sales Support Responsibilities:
- Provide excellent customer service to a group of customers in a timely manner
- Resolve customer related issues
- Provide customers with proper solutions to their concerns
Job Requirements:
- Provide quotes to customers
- Order Entry
- Check order/shipping status
- Strong communication skills
- Basic office etiquette
- Field customer questions/concerns and respond quickly
- Ability to juggle multiple tasks simultaneously
- Team player
- Bachelors Degree Preferred
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Our client is an FDIC insured bank and Equal Housing Lender with roots dating back over ninety years. Their Personal banking goes beyond simply managing money. Established in 1925, conducts business with a strong emphasis on all areas of lending - including consumer, residential, construction, commercial and SBA.
Under general supervision, the Risk Analyst will perform the following:
- Review all TPS and merchants daily for ACH return limits, suspicious activity, etc.
- Assist in communication and investigation of information concerning BSA/AML/KYC regulatory requirements and policies.
- Assist with TPS and merchants account research, review and monitoring.
- Reviews daily transactions to identify any NACHA issues.
- Assist with transaction testing of TPPS and their merchants.
- Assist with Investigating alerts and referrals to identify and report suspicious activity on simple to moderately complex cases.
- Compiles research information for BSA Compliance Officer to review.
- Prepares case files with all required documentation for BSA retention.
- Maintains watch list of customers and investigates for continued unusual and/or suspicious activity.
- Reviews new account information for TPPS and/or merchants for compliance with CIP
- Communicates with the Sr Account Manager to follow-up on questionable CIP items/exceptions.
- Monitor complaints on the TPPS and/or merchants.
- Review the returns and chargebacks of the TPPS and/or merchants.
- Verify each TPPS has a risk assessment at the time of acceptance and periodically, no less than annually, as changes occur.
- Maintain detailed summary reports on each TPPS and report to senior management.
- Perform other duties as assigned
Qualifications:
- Bachelor’s Degree in Business, Finance or related field preferred.
- Two to three years Banking experience required with strong background in Payment regulations, BSA/AML, ACH, and other policies, procedures and regulations.
- Focus on customer service to both external and internal customers.
- Skilled with Microsoft Word, Excel, Outlook and related software applications.
- Good verbal and written communication skills.
- Well organized; ability to multi task; attention to detail.
- Ability to prioritize and work well under pressure.
- Must be able to work in a team environment and adapt to change.
- Ability to manage multiple projects and deadlines simultaneously in a fast-paced, high production, professional environment.
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About the Organization Our client is an FDIC insured bank and Equal Housing Lender with roots dating back over ninety years. Their Personal banking goes beyond simply managing money. Established in 1925, our client conducts business with a strong emphasis on all areas of lending - including consumer, residential, construction, commercial and SBA.
Description
Job Description
- Greet and welcome clients, co-workers and vendors in a courteous, professional and timely manner; provide prompt, accurate and efficient transactions.
- Under regular supervision, process all types of paying and receiving transactions including specialty functions.
- Research and resolve complex customer issues.
- Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet; research and resolve discrepancies.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Maintain branch files, account records and customer correspondence.
- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
- Consistently follow precise policies and procedures for conducting Bank business.
- Establish and cross-sell deposit and consumer lending products and services.
- Interview and qualify potential consumer loan prospects.
- Open new customer accounts and assist current customers with account selections.
- May train new employees.
- Provide administrative support to management.
- Perform any other branch functions as necessary.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Banking
Position Requirements
Education/Experience:
- At least 2 years Bank or Credit Union Teller Experience preferred
- College degree preferred or equivalent work experience
- 2 years of customer service and sales experience
- 2 years cash handling experience required
- Proficient in the sales and service of both personal and business retail products
- Computer literate; Microsoft Office, Word, Excel and Outlook
Background:
- General knowledge of bank products and services
- Excellent verbal and written communication skills
- Knowledge in bank operations preferred
- Ability to interact effectively with clients, all levels of bank colleagues and vendors
- Ability to cross-sell banking services to existing and potential clients
- Ability to process transactions and balance debits and credits
- Ability to represent the bank in a professional manner
- Must be able to work in a team environment and to adapt to change
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Our client, a nearly 100 year old bank in Memphis, is searching for a Sales Assistant to support the Payment Processing Sales Team. This position is primarily responsible for assisting the Sales Team in the establishment and maintenance of accounts. The incumbent handles routine transactions and account relationships while supporting the Sales Team. The incumbent provides the highest quality of service to every customer.
Duties and responsibilities include:
- Assist Sales Team with the initial stages of the customer onboarding through timely and accurate delivery of information
- Provide additional sales support by scheduling appointments, ensuring client assignment is accurate, creating prospect lists, following up with and consistently contacting clients and prospects with letters, emails, etc.
- Support the Implementation Team by securing necessary documents, following up, participating, scheduling meetings, etc.
- Provide superior client service, taking ownership of client needs, problems, and requests, following through to ensure timely and accurate resolution
- Assist in basic servicing of client accounts, including completion of necessary forms and documentation, verifying accuracy of account openings and providing additional information as need by others
- Participate in special projects and assignments and performs other duties as assigned.
Experience: Minimum of five (5) years of customer service experience, or relevant work experience in the financial services industry.
Education: Bachelor’s degree preferred.
Knowledge/Skills/Abilities/Training/Systems:
- Microsoft Office suite required
- Special software: ability to learn Payment Processing systems
- Must possess accurate keyboard, spelling and grammar skills as well as superior written and oral communication skills
- Must possess the ability to set priorities, manage tasks and meet deadlines
- Must be willing and capable of defining problems and taking initiative to propose practical solutions
- Some travel may be required on an as needed basis to attend trainings and conferences
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Our client is looking for a qualified entry level developer to support the in-house application development, testing and deployment of custom software. Seeking a team member who can participate in collaborative projects with customers and fellow colleagues that involve the creation of new features within custom modules, and development within custom software. This team member should be creative, prepared to work in a self-managed, collaborative environment. The position requires individual with strong analytical, design, organizational and communication skills and can work independently.
Responsible to produce quality code for software and the translation of specifications into physical software assets.
Provide expertise in all aspects of development life cycle.
- Design and develop back end Microsoft SQL Server database objects under the direction of our Senior Vice President Information Technology
- Design and develop front end Microsoft ASP .NET web logic under the direction of our SVPIT
- Develop Windows services and web application
- Become an expert in our chosen Content Management System (CMS)
- Participate in customer design conference calls and meetings
- Create detailed design specifications as well as program specifications by bringing in fresh thinking and offering constructive feedback
- Support existing processes and implement change requirements as part of a structured change control process. Develop workflows and custom solutions to address specific customer needs.
- Develop comprehensive release plan for promotion of the code into live and hand-over to operational support
- Work independently or as part of a team as the work requires. Participate fully in team planning and work with colleagues to continuously improve the team’s performance
- Problem solve issues that arise in day to day running of processes and provide timely responses and solutions as required
- Excellent working knowledge of ASP.NET;
- Knowledge of Java is a plus
- Create and document test procedure and scenarios for test automation and user acceptance tests
- Identify opportunity for automation and evaluate Robotic Process Automation opportunities.
- Self-motivated and willing to "do what it takes" to get the job done
- Capable of reasoning and thinking through problems and developing desired solutions, independently or with others as required
- Strong problem-solving and analytical skills
- Experience of the full software development life cycle including design, testing, deployment, documentation and support activities
- Excellent written and verbal communication and presentation skills
- Good attention to detail
Qualifications:
- Based in the Memphis area.
- Excellent verbal and written communication skills
- Knowledge of Agile software development lifecycle, including experience of applying change control procedures and disciplines required.
- Proficiency in Microsoft SQL Server, MySQL and/or NoSQL is a must
- Proficiency in Microsoft ASP.NETis a must
- Proficiency in Web API, Web Services is required
- Knowledge of Java is a plus.
- BS/MS in CS, EE or similar technology focus preferred
- 1-3 years of experience; Entry level will be considered with the correct education
