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Our client is a third generation, family run business. The main facility is in Memphis plus 3 additional remote facilities. The current HR Manager will retire and they are seeking the right person to fill this role. Our client is in the manufacturing and distribution business, meaning the successful candidate will be able to work at all levels with in the 100 employee organization. The company believes in a customer first model, and this person needs to share that belief.
RESPONSIBILITIES:
- Manage full cycle talent acquisition process, including recruitment, sourcing, selection assessment, ad generation and postings for effective exposure to attract high quality candidates
- Maintain data on applicants, interviews and hires, promotions and terminations
- Prepare offer letters and conduct background verifications
- Plans and conducts new employee orientation to foster positive attitude toward company goals
- Keeps record of insurance coverage, pension plan, and personnel transactions and performance reviews
- Conducts wage survey within labor market to determine competitive wage rate
- Prepares budget of human resources operations
- Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations
- Prepares reports and recommends procedures to reduce absenteeism and turnover.
- Represents organization at personnel related hearings and investigations.
- Contracts with outside suppliers to provide employee services, such as transportation, or relocation service
- Keeps records of hired employee characteristics for governmental reporting purposes
- Administer all types of leaves of absence and file claims as required
- Administer all required Drug testing programs
- Track and process the Driver’s Safety Program
- Prepare end of year documents for “personal mileage” tax adjustments
- Create and deliver presentations of various nature
- Plan and execute all employee luncheons, outings and various meeting
- Supervise and backup the Payroll Administrator
QUALIFICATIONS:
- Bachelors degree and SHRM certification
- Or two to four years related experience and/or training
- Or equivalent combination of education and experience
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Position Summary: Responsible for the management of all aspects of the Catering and Conference Services departments in accordance with resort brand standards. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business.
Responsibilities: Responsibilities and essential job functions include, but are not limited to the following:
- Skilled at both monthly forecasting and the annual budget process; understanding of pace and productivity
- Strong yield management skills with an understanding of optimizing the catering mix of business and the use of historical data
- Monitor group pickups, contractual attrition clauses, and hotel room blocks
- Prepare and provide monthly forecasts, annual budgets and weekly revenue updates, as well as understating supporting information
- Develop annual business plans for the department to increase revenue
- Experience evaluating every catering business opportunity to maximize revenue, optimize room rental charges
- and profitability while achieving customer expectations
- Maximize departmental revenues by developing new methods for creating business – while minimizing costs. In addition, provide guidance and support in these areas to drive revenues and service experiences
- Conduct monthly review of catering and revenues and assign and monitor group files from Sales Department to Conference Services team
- Lead daily, weekly and monthly meetings as required, including BEO/menu reading, departmental meetings
- Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate
- Monitor the setup of banquets and meetings to ensure the quality of service standards are maintained in accordance to Resort standards
- Daily follow up with catering and conference service managers on previous days functions to ensure guest satisfaction with service, food, and facilities
- Negotiate contracts/agreements, respond to, and maintain contact with client
- Work closely with banquet department and kitchens on operations and event execution and ability to quickly evaluate alternatives and decide on a plan of action
- Excellent creative skills to provide innovative set-ups, menus, and functions for groups
- Ability to generate creative and innovative menus while working closely with the Executive Chef and the Director of Food & Beverage on pricing specialty menus
- Monitor competitor pricing, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management
- Maintain departmental operating budgets, billing and accounting processes
- Develop and implements sales and marketing strategies
- Establish rapport and maintain contact with clients to encourage repeat business.
- Responsible for organization and supervision of assigned groups from date of booking to departure, including meeting requirements, guestroom requirements, guestroom pickups, food & beverage, audio-visual, accounting etc.
- Produce resumes for conferences, banquet event orders, compose creative menus, interact with clients and staff
- Conduct and/or attend daily meeting to review BEO and ensure last minute changes are communicated to Banquets, kitchen and stewarding
These responsibilities must be able to be performed with or without reasonable accommodations. While performing the duties of this job the employee must be able to sit continuously and perform essential job functions throughout the entire shift. May require walking primarily on a level surface for periodic periods throughout the day. Requires interacting with others, interpreting spoken messages, constant keyboarding, sitting, listening and talking are required. The employee will occasionally experience infrequent bending at the waist, twisting of the upper body, kneeling, being mobile on even/uneven surfaces, squeezing and crouching may also be required. Requires infrequent lifting and carrying of 1-25 pounds.
Minimum Job Requirements:
- Minimum 5 years working experience at a similar size and quality hotel in Catering & Conference Services
- 2-5 years leadership experience preferred
- Direct work in conference planning or special events
- Contract negotiations with hotels and vendors experience
- Proficiency in Microsoft Word, Excel, and Delphi
- Demonstrated excellence with verbal and written communication skills
- Available to work varied shifts (when needed) including weekends, holidays, and nights
- Ability to plan, direct, and evaluate a complex operation
- Ability to apply budgetary and fiscal planning techniques within financial constraints and understanding
- Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational polices
- Motivation, attention to detail, a positive attitude and a daily sense of urgency and purpose
- Must possess outstanding guest services skills, professional presentation and sophisticated communication skills
- Must possess leadership skills and be able to motivate colleagues through difficult points within the operation
- Ability to work effectively under time constraints and deadlines
- Conflict management skills
- Must be able to handle a multitude of tasks in an intense, ever-changing environment
- Must be effective at listening, understanding, and clarifying the concerns and issues raised by group guests and/or employee
This description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
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The Benefits Consultant performs a multifaceted array of duties in support of the day-to-day operations of the insurance agency. Major activities include assisting clients and potential clients with employee benefit plan design consultation, customer service, enrollment meetings, correspondence (including regularly scheduled client meetings), creating spreadsheets, interaction with agents, carriers and clients, creating proposals, filing, completing/processing applications, payments and enrollments, collecting data and systematic follow up to insure accuracy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Function as employee benefit plan consultant and customer service liaison between customer (group client, insured, carrier) and agency, client or carrier via telephone, email, letter and in person.
- Perform regular client visits to continuously provide guidance/education and high level of customer service.
- Routinely revisit client wants and expectations to determine need for adjustment or change in services provided.
- Work with client to obtain all relevant information for quotes, plan design and proposals. Assist as needed to submit information to carrier, follow up and receive quotes in timely manner.
- Review and finalize spreadsheet comparing quotes.
- Prepare proposal for presentation to client.
- Advise client of carrier eligibility requirements, employer contributions, care management and prior authorization expectations and network coverage limitations.
- Consult with client to determine contribution and eligibility strategies that best meet client needs.
- Maintain client privacy and confidentiality in accordance with all federal, state, local and company requirements.
- Promptly notify President of any questions or suspected issues with confidentiality or privacy.
- Maintain current insurance license at the appropriate licensure level in accordance with applicable state law.
- Work together with client and/or clients authorized agent to insure accurate and timely deductions for group plans.
- Direct and manage group enrollment (new and recurring open) according to carrier requirements and agency procedures.
- Function as liaison between group and carrier to identify enrollment errors. Coordinate enrollment ads and deletes with billing reconciliation efforts.
- Assist customers with policy questions and change requests. Notify President of any non standard or inappropriate requests.
- Per carrier requirements and agency procedures, process new applications and payments, document payment receipt and forward to carrier.
- File all applications, notes, quotes, proposals, contracts and correspondence in accordance with agency procedures.
- Other duties as required or assigned.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
- 4 year college degree or equivalent (preferred)
- A.S. degree or equivalent 2 year post high school certificate
- Current licensed in state of Georgia as life and health insurance agent
- Minimum 2 years insurance industry experience in key account management and/or sales
COMPUTER SKILLS:
- Microsoft Word
- Microsoft Excel/Spreadsheet
- Microsoft PowerPoint/Proposal
- Email
- Internet
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Our client is an FDIC insured bank and Equal Housing Lender with roots dating back over ninety years. Their Personal banking goes beyond simply managing money. Established in 1925, conducts business with a strong emphasis on all areas of lending - including consumer, residential, construction, commercial and SBA. Our client is searching for a Chief Credit Officer to lead the credit culture of the Bank. The Chief Credit Officer will oversee the management of the Bank's loan portfolio, loan approvals, loan concentrations and risk management.
PRIMARY JOB PURPOSE:
The Chief Credit Officer exercises overall management of the Bank's loan portfolio, loan approvals, loan concentrations and risk management. Provides support and direction to lending staff and oversees loan policies and procedures to ensure the overall quality of the bank's lending portfolio. Supervises collection of problem loans and strategies to minimize charge offs. Recommends and assigns credit approval authorities in conformity with Board approved policies and maintains ongoing control over the credit risk rating system. The Chief Credit Officer is the primary driver of the credit culture and ensures a high quality, low risk loan portfolio that reflects the risk appetite as outlined by the Board. Oversees the CRA lending effort and credit related compliance efforts. Takes a key role in the development of new credit products. Works closely with the loan production groups to ensure that credit decisions are made promptly, and credit policy is clearly communicated to facilitate good customer service.
ESSENTIAL JOB RESPONSIBILITIES:
• Act as Chairman of the Loan Committee
• Exercise oversight of the bank's risk management to control risk in the Bank's credit portfolio, maintain quality control over all parts of the risk management process, and minimize credit losses. Monitor the credit portfolio through periodic reviews of all underlying data.
• Chair the Loan Classification Committee which exercises oversight for adequacy of risk ratings, accrual status, regulatory compliance, loan policy conformance, and recovery of problem loans and the disposition of foreclosed assets.
• Review and analyze credits as needed to conduct assigned credit approval authority; Determine if all credits submitted for approval meet sound underwriting standards and do not pose greater-than-acceptable risk.
• Establish and analyze financial metrics of the Bank's loan portfolio for adherence to regulatory guidelines and analyze credit portfolios to pinpoint potential areas of weakness or concentrations that produce more than acceptable risk. Assist the management team in establishing financial metrics for the Bank's loan portfolio for revenue enhancement, cost controls, loan pricing to guide bank management in improving earnings and in making strategic business decisions.
• Provide leadership and management to Loan Operation employees to ensure satisfactory performance, adequate
• Provide direction and outline expectations for Relationship Managers, Loan Operations and ultimately all lending staff
• Responsible for the development and implementation of the ALLL model and provide quarterly analysis of the adequacy of the loan loss allowance
• Primary contact to work with regulators in conducting their safety and soundness examines and to establish a strong level of creditability with all regulators, external auditors and third-party loan reviews
JOB REQUIREMENTS/SKILLS:
• Capable Leader
• Knowledge of bank accounting, regulations, policies and procedures as it applies to the lending function
• Expertise in formulating and administering lending policies and procedures
• Ability to establish and communicate the organizational Credit Risk Appetite
• Thorough knowledge of business cash flow, collateral valuation, appraisal procedures, and documentation
• Effective oral and written communication skills.
• Proven management and analytical skills.
ABILITIES AND EXPERIENCE REQUIRED
• Bachelor’s degree from a four-year institution in finance or accounting
• Minimum 10 years of experience in leadership, credit and risk management and credit approval of both consumer and commercial lending
• Computer skills including Windows-based software, word processing and spreadsheet applications and bank software.
ACCOUNTABILITIES:
• Lead, motivate, train, direct and supervise direct reports
• Perform periodic and annual reviews of all direct reports
• Pursue pertinent professional development opportunities
• Prepare various management, regulatory and Board of Directors reports regarding loan portfolio performance and trends.
• Approve and coordinate changes and improvements in automated financial and management information systems relating to the Bank’s loan portfolio.
• Assist in building annual organization goals as well as individual performance plans for direct reports
• Approve and coordinate changes and improvements in automated financial and management information systems relating to the Bank’s loan portfolio.
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The Vice President of Construction and Tenant Services is responsible to execute the company’s vision for all construction projects, property enhancement projects and related tenant services throughout our client's portfolio. This position requires strong leadership qualities, as he|she will be responsible to lead and develop a creative, service minded team. This position will be responsible for the highest degree of communication and professionalism, as they will have constant interaction with partners, property owners and will be a representative of our client to the industry.
ESSENTIAL ROLES & RESPOSIBILITIES
- Report directly to the Chief Strategy Officer.
- Lead, serve and develop the Construction and Tenant Services team.
- Assist in the evaluation of acquisitions and new development opportunities.
- Develop, create and deliver professional and thoughtful internal and external reports on a timely basis.
- Track contract timelines for efficiency and accuracy.
- Create and maintain financial models, projections, and schedules.
- Manage construction and tenant services projects to ensure projects remain on time and on budget.
- Interact and communicate with the team and third-party contractors to achieve business plan goals on specific assets.
- Solicit proposals/bids and ultimately choose the best contractors, architects and other third party professionals for projects.
- Oversee the coordination of design | entitlements | permitting process to ensure timely completion.
- Process and track monthly department expenses with accounting staff.
- Review General Contractor’s monthly construction draws and prepare for Chief Strategy Officer’s approval and processing for payment with accounting staff.
- Maintain early and constant communication with team, clients and partners regarding all responsible projects.
- Track and report any project issues that may arise to allow the CSO and/or team to resolve quickly.
- Attend regular Project Status and Leasing calls with partners.
- Prepare department budget reports and present them to internal team and/or partners.
- Interact regularly with individual department heads to ensure that company’s operational priorities are aligned with total company direction.
- Continually investigate and introduce process improvement measures and presents suggestions to CSO for consideration.
PROFICIENCIES
- Competency in all areas of construction and tenant coordination.
- Leadership and building of a team.
- Communication Proficiency.
- Business Acumen.
- Collaboration with internal departments and partners.
- Teamwork Orientation.
- Project Management
SUPERVISORY RESPONSIBILITY
- This position leads the construction and tenant services team and is responsible for the performance management and hiring of the employees within that department.
TRAVEL
- This position requires 50% travel
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor's Degree
- Minimum of 10 years of related experience in construction and/or tenant services
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Marketing Manager
Our client is a young, quickly growing startup whiskey distillery in Memphis, TN. They are seeking a strategic Marketing mind to make their portfolio of bourbons and rye whiskies competitive in surrounding areas as well as on the national level.
Responsibilities:
- Identify, assess, develop and execute all marketing projects from beginning to end.
- Develop marketing campaign strategy and direction by crafting, launching, and optimizing campaigns across multiple channels, e.g., display, SEM, paid social, email, mobile, trade show/conferences, etc.
- Keep abreast of industry trends, competitor strategy and performance and use analytical frameworks, strategic business models, and tools to interpret and translate the results and to keep ahead of developments in the field of marketing, maintaining professional links with the industry and incorporating fresh approaches into marketing plans.
- Create and manage go to market strategy for key verticals.
- Plan and organize major publicity and public relations campaigns.
- Responsible for success in business development and growing brand awareness.
- Own the voice of the customer, messaging, positioning, value proposition, lead generation and sales enablement.
- Ensure the integrity and accuracy of marketing materials and branding.
- Work closely with all levels of the organization.
Qualifications:
- Bachelor’s Degree required
- Marketing Experience: 3-7 years
- Excellent written and oral communication skills
- Strategic mindset and disruptive ideas
- Self-motivated and comfortable working with little to no direction
- Able to work in an entrepreneurial and collaborative environment
Job Type: Full time
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Our client, a private charter jet service, is seeking a Flight Coordinator to join their team in Memphis. This would be a night shift position and the night shift is from 5:00 pm - 5:00 am, 4 days on, 4 days off.
The flight coordinator will book flights through brokers and individuals and will be compensated a salary plus commissions. The successful candidate will be able to multi-task and balance a number of different items such as aircraft, pilots, fuel, etc. Most of the work is over the phone, so s/he must be able to communicate and be friendly to clients. Must be computer literate and able to type. Responsibilities include:
Logistics:
- Book/schedule trips for charter clients and private owners
- Research fuel pricing, airport fees and other trip costs (crew accommodations, ground transportation) to maximize company efficiencies and revenues
- Ensure flight crews are scheduled in conformance with government regulations
- Provide all required documentation to U.S Customs and foreign agencies for international trips
- Observe and analyze current weather, forecast and world events to recognize potential impact on flight schedule
- Communications with various departments to ensure quality operation
Sales/Marketing:
- Provide quotes for trips, cross referencing contracts and/or special program pricing to ensure accuracy
- Directly market service to potential clients via email, industry programs and company web site
- Actively identify potential customers/contacts
- Import new customer/contacts into company marketing programs (ex. Constant contacts)
- Follow-up with clients after trips are complete to ensure satisfaction, encourage repeat business
Accounting:
- Reconcile flight records and invoices after trips to ensure accuracy in charges and validity of charges
- Prepare all post flight paperwork to be sent to accounting for invoicing
- Responsible for contact vendors for correction of any billing errors or discrepancies
Customer Service:
- Heavy sales and phone duties
- Providing charter quotes in response to client phone calls, emails, and web site requests
- Booking trips
- Arranging/coordinating client ground transportation, catering, or other special needs
- Ensuring contracts and payment arrangements for services
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Our client is seeking an Inside Sales Support person in the Millington, TN area. This candidate will interact with a group of customers to quote products and enter orders resulting from those quotes. Interaction with customers to answer general inquires, resolve issues and handle customer complaints. The ideal candidate will maintain a professional image in our office and in the presence of our customers and uphold a can-do attitude at all times. Team player is preferred.
Inside Sales Support Responsibilities:
- Provide excellent customer service to a group of customers in a timely manner
- Resolve customer related issues
- Provide customers with proper solutions to their concerns
Job Requirements:
- Provide quotes to customers
- Order Entry
- Check order/shipping status
- Strong communication skills
- Basic office etiquette
- Field customer questions/concerns and respond quickly
- Ability to juggle multiple tasks simultaneously
- Team player
- Bachelors Degree Preferred
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Our client in a not-for-profit organization dedicated to protecting and maintaining public parkland for the use of the residents of the city it serves. They are seeking a proven leader to build a strong development team in support of a successful, growing, and future-focused organization. Reporting to and in partnership with the Executive Director (ED), the Deputy Executive Director (DED) will spearhead development efforts.
The successful candidate will demonstrate a history of constructive leadership and fundraising success. The proven ability to set a vision, develop and execute strategies, hold the team accountable, and meet aggressive goals and deadlines are characteristics for success in this position.
Responsibilities:
Strategic Direction
- As part of the organization’s executive leadership team, assists in the development and execution of long-range planning for the continuing growth of the organization within the context of an evolving city
- Sets goals, then develops and executes strategies to grow and sustain a base of donors and partners; identifies opportunities to weave fundraising strategies into all aspects of the organization’s work
- Develops best practices, policies, and procedures for donor and prospect cultivation, solicitation, and stewardship
- Identifies, cultivates, solicits, and stewards philanthropic support from individuals, foundations, and corporations
Development Leadership
- Develops and maintains ongoing relationships with major donors, partners, and collaborators
- Develops and tracks proposals and reports for all foundation and corporate fundraising
- Grows operational funding with key responsibility for household annual giving fund; identifies and cultivates new donor groups
- Cultivates membership in giving societies; works with steering committees to bolster recruitment and plan member events
- Increases special event revenue through sponsorships, in-kind contributions, and increased participation
- Assures the accuracy of all donor records; is proficient with donor software
- Oversees production of acknowledgment letters/receipting and benefit fulfillment
- Prepares and delivers presentations and proposals as needed
- Works in partnership with staff to ensure development cultivation is a priority in the organization’s messaging and activities
- Facilitates board development activities by identifying board roles in fundraising, coordinating board development activities and assisting with training board members
- Oversees the planning and execution of high-level donor events throughout the year
Team Leadership
- Recruits, trains, and leads development staff members to support fundraising and earned revenue efforts
- Motivates, inspires, and develops staff members to perform up to their capacity, grow professionally, and set and achieve objectives; consistently models a constructive culture
Qualifications
- Demonstrated excellence in organizational, leadership, and communication skills
- Demonstrated comprehensive management skills, including but not limited to short- and long-term planning, evaluation, directing and motivating staff, verbal and written communication skills, and nonprofit governance
- Proven ability to manage relationships, meet goals, and articulate marketing message
- Demonstrated experience and confidence in asking people to contribute time and money
- Demonstrated success in writing successful grant proposals
- Demonstrated knowledge of nonprofit fundraising best practices, including donor relationship management, planned giving, major gifts, membership programs, donor recognition, grants, etc.
- The amount of knowledge required would typically be acquired in a bachelor’s degree and a minimum of 5 years fundraising experience in a professional position
- Master’s degree and certification in fundraising (CFRE) preferred
- Experience with donor management software; familiarity with Salesforce is recommended
Personal Characteristics
- Commitment to a vision that celebrates the diversity of stakeholders
- Collaborative spirit who works well with team members, volunteers, and park stakeholders of different races, backgrounds, experiences, and education levels
- Relentlessly positive high performer who embraces challenges to set and achieve ambitious goals
- Innovative leader who elicits confidence and builds rapport; manages stress in a fast-paced, changing organization
- Adaptable to unforeseen circumstances and able to manage change
- Able to take risks, reflect on performance, learn from mistakes, and continuously improve; willing to help others with same
- Detail-oriented with strong time-management and organizational skills; ability to assertively and graciously follow-up and follow-through
This is a full-time position requiring no less than 40 hours per week. Work is both in an indoor environment and in an outdoor park setting. Frequent weekend and evening work may be required. Work requires some physical exertion such as walking, standing, lifting, carrying, or similar activities.
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Our client is an FDIC insured bank and Equal Housing Lender with roots dating back over ninety years. Their Personal banking goes beyond simply managing money. Established in 1925, conducts business with a strong emphasis on all areas of lending - including consumer, residential, construction, commercial and SBA.
Under general supervision, the Risk Analyst will perform the following:
- Review all TPS and merchants daily for ACH return limits, suspicious activity, etc.
- Assist in communication and investigation of information concerning BSA/AML/KYC regulatory requirements and policies.
- Assist with TPS and merchants account research, review and monitoring.
- Reviews daily transactions to identify any NACHA issues.
- Assist with transaction testing of TPPS and their merchants.
- Assist with Investigating alerts and referrals to identify and report suspicious activity on simple to moderately complex cases.
- Compiles research information for BSA Compliance Officer to review.
- Prepares case files with all required documentation for BSA retention.
- Maintains watch list of customers and investigates for continued unusual and/or suspicious activity.
- Reviews new account information for TPPS and/or merchants for compliance with CIP
- Communicates with the Sr Account Manager to follow-up on questionable CIP items/exceptions.
- Monitor complaints on the TPPS and/or merchants.
- Review the returns and chargebacks of the TPPS and/or merchants.
- Verify each TPPS has a risk assessment at the time of acceptance and periodically, no less than annually, as changes occur.
- Maintain detailed summary reports on each TPPS and report to senior management.
- Perform other duties as assigned
Qualifications:
- Bachelor’s Degree in Business, Finance or related field preferred.
- Two to three years Banking experience required with strong background in Payment regulations, BSA/AML, ACH, and other policies, procedures and regulations.
- Focus on customer service to both external and internal customers.
- Skilled with Microsoft Word, Excel, Outlook and related software applications.
- Good verbal and written communication skills.
- Well organized; ability to multi task; attention to detail.
- Ability to prioritize and work well under pressure.
- Must be able to work in a team environment and adapt to change.
- Ability to manage multiple projects and deadlines simultaneously in a fast-paced, high production, professional environment.
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About the Organization Our client is an FDIC insured bank and Equal Housing Lender with roots dating back over ninety years. Their Personal banking goes beyond simply managing money. Established in 1925, our client conducts business with a strong emphasis on all areas of lending - including consumer, residential, construction, commercial and SBA.
Description
Job Description
- Greet and welcome clients, co-workers and vendors in a courteous, professional and timely manner; provide prompt, accurate and efficient transactions.
- Under regular supervision, process all types of paying and receiving transactions including specialty functions.
- Research and resolve complex customer issues.
- Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet; research and resolve discrepancies.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Maintain branch files, account records and customer correspondence.
- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
- Consistently follow precise policies and procedures for conducting Bank business.
- Establish and cross-sell deposit and consumer lending products and services.
- Interview and qualify potential consumer loan prospects.
- Open new customer accounts and assist current customers with account selections.
- May train new employees.
- Provide administrative support to management.
- Perform any other branch functions as necessary.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Banking
Position Requirements
Education/Experience:
- At least 2 years Bank or Credit Union Teller Experience preferred
- College degree preferred or equivalent work experience
- 2 years of customer service and sales experience
- 2 years cash handling experience required
- Proficient in the sales and service of both personal and business retail products
- Computer literate; Microsoft Office, Word, Excel and Outlook
Background:
- General knowledge of bank products and services
- Excellent verbal and written communication skills
- Knowledge in bank operations preferred
- Ability to interact effectively with clients, all levels of bank colleagues and vendors
- Ability to cross-sell banking services to existing and potential clients
- Ability to process transactions and balance debits and credits
- Ability to represent the bank in a professional manner
- Must be able to work in a team environment and to adapt to change
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Our client, a nearly 100 year old bank in Memphis, is searching for a Sales Assistant to support the Payment Processing Sales Team. This position is primarily responsible for assisting the Sales Team in the establishment and maintenance of accounts. The incumbent handles routine transactions and account relationships while supporting the Sales Team. The incumbent provides the highest quality of service to every customer.
Duties and responsibilities include:
- Assist Sales Team with the initial stages of the customer onboarding through timely and accurate delivery of information
- Provide additional sales support by scheduling appointments, ensuring client assignment is accurate, creating prospect lists, following up with and consistently contacting clients and prospects with letters, emails, etc.
- Support the Implementation Team by securing necessary documents, following up, participating, scheduling meetings, etc.
- Provide superior client service, taking ownership of client needs, problems, and requests, following through to ensure timely and accurate resolution
- Assist in basic servicing of client accounts, including completion of necessary forms and documentation, verifying accuracy of account openings and providing additional information as need by others
- Participate in special projects and assignments and performs other duties as assigned.
Experience: Minimum of five (5) years of customer service experience, or relevant work experience in the financial services industry.
Education: Bachelor’s degree preferred.
Knowledge/Skills/Abilities/Training/Systems:
- Microsoft Office suite required
- Special software: ability to learn Payment Processing systems
- Must possess accurate keyboard, spelling and grammar skills as well as superior written and oral communication skills
- Must possess the ability to set priorities, manage tasks and meet deadlines
- Must be willing and capable of defining problems and taking initiative to propose practical solutions
- Some travel may be required on an as needed basis to attend trainings and conferences
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Our client is an FDIC insured bank and Equal Housing Lender with roots dating back over ninety years. Their Personal banking goes beyond simply managing money. Established in 1925, conducts business with a strong emphasis on all areas of lending - including consumer, residential, construction, commercial and SBA.
Description:
Do you like to think big and help develop out-of-the-box marketing campaigns? Then join the fun-filled environment with our client. The ideal candidate must thrive in a fast-paced, technology-oriented environment—simultaneously working on a variety of marketing initiatives at all levels of the organization. The Marketing Coordinator is responsible for the layout, design and production of high-quality (print and electronic) business marketing, digital content marketing and social media efforts for the organization. Requires proficiency of Adobe Creative Cloud (CC) including Adobe Photoshop, Illustrator, and InDesign, as well as working knowledge of Microsoft Office applications, including PowerPoint.
What you'll do:
- Work under the supervision of the Director of Marketing and Communications. Collaborates with other team members to determine a creative direction (marketing concept) for collateral pieces based on the requirements given for the task, using advanced graphical and visual formatting.
- Produce quality graphic design artwork to support marketing efforts either print or web.
- Generate interactive materials, brochures, advertising, postcards, presentations, proposals and any other creative collateral material that adheres to corporate brand standards whether for print or digital.
- Plan, develop and execute digital campaigns, including online advertising, website strategy and design, social media, email campaigns, mobile etc.
- Ensure compliance with company standards regarding usage of the company logo and consistency of marketing products.
- Develop and coordinate multimedia packages and manage and expand online presence through use of social networking tools (Twitter, LinkedIn, Facebook, Google Ads, YouTube etc.) and other media assets.
- Interface with other sales & marketing communication functions including but not limited to PR and Event Managers.
- Copywrite and proof print material, newsletters, website, etc. as needed.
Job Requirements:
- College degree in a marketing, graphic design or related field.
- 3+ years experience in marketing, with a minimum of 2 years focused on digital content marketing, including copywriting, editing, social media and content management.
- Strong conceptual and design skills with the ability to offer creative input and design solutions.
- Knowledge of page layout production, color and photo correction, printing technologies and procedures including writing print specs, requesting quotes and setting up print-ready files.
- Must have excellent written and verbal communication skills, as well as strong multi-tasking abilities.
- Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail.
- Knowledge of commonly used website and HTML development tools, is a plus.
- Possess strong organizational, time management and project management skills with a demonstrated ability to work both independently and within a team environment.
- Knowledge of the banking industry including mortgage is a plus.
- Creative content writing skills targeted towards external audience in the form of Tweets, Google Ads, and Facebook/LinkedIn posts.
- Unique presentation skills towards marketing collaterals like brochures, online ads and other materials.
- Professional experience with the following is preferred: Google Analytics, Hootsuite, and web content management systems like Word Press.
PM19
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Our client is looking for a qualified entry level developer to support the in-house application development, testing and deployment of custom software. Seeking a team member who can participate in collaborative projects with customers and fellow colleagues that involve the creation of new features within custom modules, and development within custom software. This team member should be creative, prepared to work in a self-managed, collaborative environment. The position requires individual with strong analytical, design, organizational and communication skills and can work independently.
Responsible to produce quality code for software and the translation of specifications into physical software assets.
Provide expertise in all aspects of development life cycle.
- Design and develop back end Microsoft SQL Server database objects under the direction of our Senior Vice President Information Technology
- Design and develop front end Microsoft ASP .NET web logic under the direction of our SVPIT
- Develop Windows services and web application
- Become an expert in our chosen Content Management System (CMS)
- Participate in customer design conference calls and meetings
- Create detailed design specifications as well as program specifications by bringing in fresh thinking and offering constructive feedback
- Support existing processes and implement change requirements as part of a structured change control process. Develop workflows and custom solutions to address specific customer needs.
- Develop comprehensive release plan for promotion of the code into live and hand-over to operational support
- Work independently or as part of a team as the work requires. Participate fully in team planning and work with colleagues to continuously improve the team’s performance
- Problem solve issues that arise in day to day running of processes and provide timely responses and solutions as required
- Excellent working knowledge of ASP.NET;
- Knowledge of Java is a plus
- Create and document test procedure and scenarios for test automation and user acceptance tests
- Identify opportunity for automation and evaluate Robotic Process Automation opportunities.
- Self-motivated and willing to "do what it takes" to get the job done
- Capable of reasoning and thinking through problems and developing desired solutions, independently or with others as required
- Strong problem-solving and analytical skills
- Experience of the full software development life cycle including design, testing, deployment, documentation and support activities
- Excellent written and verbal communication and presentation skills
- Good attention to detail
Qualifications:
- Based in the Memphis area.
- Excellent verbal and written communication skills
- Knowledge of Agile software development lifecycle, including experience of applying change control procedures and disciplines required.
- Proficiency in Microsoft SQL Server, MySQL and/or NoSQL is a must
- Proficiency in Microsoft ASP.NETis a must
- Proficiency in Web API, Web Services is required
- Knowledge of Java is a plus.
- BS/MS in CS, EE or similar technology focus preferred
- 1-3 years of experience; Entry level will be considered with the correct education
PM19
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Administrative Assistant/Office Manager
Summary
Under the direct supervision of the executives of the company, including the President, Co-Chairmen and Executive Vice Presidents, this position provides administrative and secretarial support for the company, as well as some office management duties. The Administrative Assistant/Office Manager answers non-routine correspondence and assembles highly confidential and sensitive information. Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize diversified workload.
Essential Functions
- Schedules and organizes complex activities such as meetings, travel, conferences and activities for all members of the company.
- Supervises and coordinates overall administrative activities for the office.
- Supervises the maintenance of office equipment, including copiers, telephone system, postage machine, etc.
- Ensures that conference/teleconference/video rooms and equipment are functioning and organizes conference rooms for meetings.
- Creates and develops documents and visual presentations for the team.
- Establishes, develops, maintains and updates filing system for the executives and other team members.
- Retrieves information from files when needed.
- Establishes, develops, maintains and updates library of trade journals and magazines.
- Organizes and prioritizes large volumes of information and calls.
- Helps organize monthly corporate expense receipts and purchases (American Express, etc.)
- Sorts and distributes mail for the executives. Drafts written responses or replies by phone or e-mail when necessary. Responds to regularly occurring requests for information.
- Answers phones for executives. Takes messages or fields/answers all routine and non-routine questions.
- Works independently and within a team on special nonrecurring and ongoing projects. Acts as project manager for special projects, which may include: coordinating direct mailings, maintaining or updating the company’s contact database.
- Types and designs general correspondences, memos, charts, tables, graphs, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.
Competencies
- Technical Capacity.
- Personal Effectiveness/Credibility.
- Thoroughness.
- Collaboration Skills.
- Communication Proficiency.
- Flexibility.
Travel
No out of town travel requirements
Education and Experience
- Bachelor’s Degree preferred, but not required.
- 3-5 years of administrative experience preferred.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PM19
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Work from home opportunity! 30 hours per week to start!
Enhance your skill set as a group Controller with our client, a growing cloud-based accounting outsource company. At our client, accounting is not a back-office function – it is the revenue generator. As the first group Controller reporting to the Founder & CEO, this role has unique growth potential. You will be part accountant, part technologist and lead a team, leveraging the latest tools available on the Salesforce platform. This is a chance to develop skills in leadership, strategy, team building, technology, and of course, accounting.
Key Experience and Skills:
You should have experience in most of the following:
- Accounting – general, cost, fund, project, billing, collection, credit, inventory control, AP and payroll. Income statement and balance sheet responsibility – managing or strong involvement in the monthly accounting close process.
- Process – Documenting “as is” processes and redesigning for efficiency and improved quality (show samples, if possible).
- Technology – a strong facility with cloud-based systems, including report development, data import and export, system conversions, and advanced Excel (mainly related to pivot table development). Prior experience with Salesforce a big plus.
- Management – experience leading an accounting team through a close process (show documentation of the close process, if possible).
Education: Bachelor’s Degree in Accounting or Finance required, MBA or CPA a plus
Job Type: Full-time
Salary: Negotiable and includes equity
Position requirements:
- Accounting: 7 years (Preferred)
- Involvement in month-end close: 3 years
- Excel: Advanced skill level
- Supervisory: 5 years (Preferred)
Reports to: Founder and CEO
Manages: Accounting Team
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Our client is a manufacturer based in the Memphis area. They are seeking a Supply Chain - Category Manager to manage the raw materials/commodities for approximately 20 plants.
A supply chain category manager is responsible for analyzing the flow of goods through the supply chain in order to identify gaps and issues in current operations and processes. The analysts further use analytical techniques to identify ways to improve the supply chain performance. This position requires the ability to focus on the details while maintaining focus on the big picture. This person must have the ability to make smart and timely decisions in the absence of perfect information.
Apply all Procurement levers (Demand, Process, Supply, and Innovation) in identifying solutions and opportunities with stakeholders to increase profitability of our business with sustainable growth.
Key Responsibilities and Duties
- Responsible for key categories within Company’s Supply Chain
- Manage overall vendor risk and ensure short/long term supply
- Responsible for analysis of any gaps within Company’s procurement performance and developing and implementing action plans to close the gaps.
- Responsible for analysis of key data or insights to determine vendor industry trends
- Foster trust relationships with vendors to achieve better pricing and quality of services
- Place appropriate forecasts and orders to ensure product availability to meet consumer demands while managing sustainable inventory levels
- Analyze risk(s) associated with brands, vendors, and industries to develop alternate or contingency strategies
- Put into Action alternate or contingency strategies (as needed) - coordinating with key stakeholders within and outside supply chain organization to ensure a stable supply of products to plants and customers.
- Identify leverage opportunities, collaborate with buyers, and provide assistance to negotiate contracts, supply agreements and review vendor industry trends.
- Establish packaging specifications and maintain current specs within internal systems
- Conduct value analysis and evaluate/recommend new and/or alternative packaging
- Assist with Supply Chain and stakeholders for new business opportunities.
- Assist plants with inventory control (as needed)
- Maintain monthly tracking documents for all raw material purchases
- Recommend and qualify supplier(s)
- Negotiate supplier claims (as needed)
- Conduct supplier audits (as needed)
- Process all credits in a timely manner and review outstanding credit request on a quarterly basis
Experience and Educational Qualifications
- Four to Seven years’ experience with multi-plant responsibility
- Experience negotiating on a regional and national level
- Preferred four-year college degree
- Computer skills to include TMS, ERP, Excel, Word, PowerPoint, BI Tools, etc.
Abilities Required
- Ability to interact effectively with a wide range of people and personalities.
- Excellent written and verbal communication skills.
- Must be able to take direction and work well with others.
- Must be able to work under the stress of deadlines.
- Must be able to concentrate and perform accurately.
PM19
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Mission: Our client aims to create a demonstrable reduction in poverty by
promoting a results-driven poverty-fighting ecosystem.
Aspirations:
- Create a demonstrable reduction in poverty
- Establish the standard for useful and transparent measurement of poverty-fighting impact
- Support nonprofits to maximize their poverty-fighting impact
- Attract new and more resources for high-impact programs
- Promote and cultivate a results-driven poverty-fighting ecosystem
By applying investment principles to poverty-fighting, our client is
creating a new channel for funders and fighters to maximize impact. Our client's 'venture philanthropy platform' utilizes quantitative and qualitative analysis to identify, accelerate, and fund a growing portfolio of nonprofits with solutions that improve the quality of life for under-resourced individuals and families.
How It Works:
Our client pinpoints partner organizations with the evidence or potential to generate the most effective solutions that lift and keep Memphians out of poverty. To unlock maximum potential, our client equips their partner organizations with data-driven technologies, technical assistance, capable personnel, and other support. Knowing that many of our client's partner organizations require additional, ongoing streams of revenue to maximize poverty alleviating outcomes, we recruit investors to
join our client's IMPACT Fund. This fund allows our client to aggregate community dollars, mobilizing every level of donor, from 1 dollar to $10 million. Using our client's IMPACT Fund, make strategic, long-term investments, often in partnership with other funders, in programs that have demonstrated their effectiveness and potential for growth. We rebalance investments as needed, shifting funds toward people and programs with the greatest return on investment. As various partner organizations empirically demonstrate the ability to diminish the root causes and long-term impacts of poverty, our client helps them explore and pursue
public funding to support operations and scaling. These funding opportunities also frees private resources of our client to invest in new innovation, new partner organizations, and new measurement systems that will lead to even more outside support.
About The Position:
Our client is seeking an experienced, driven, self-motivated individual to
help manage our growing portfolio of nonprofit organizations/investments.
The Chief Impact Officer + Portfolio Manager is a key leadership role in an organization that is uniquely positioned to recondition the charitable giving landscape. The Chief Impact Officer + Portfolio Manager will be working alongside a team of highly talented and passionate individuals.
Specific Responsibilities Include:
- Serve as a consultant and trusted thought partner for a host of nonprofit
organizations
- Measure and monetize the net impact of these organizations
- Assess the success of each partner entity in using its resources to achieve its
most critical 3-5 outcomes
- Promote the advancement of a data-driven, test-and-learn culture throughout these organizations
- Help assess organizational structure and effectiveness and champion
organizational changes as needed
- Develop, implement, and continually refine rigorous and cost-effective tools that measure and monetize poverty alleviating outcomes
- Research and forecast future trends and predict non-observable events
(counterfactuals) by applying statistical methods to economic and demographic
data and leveraging third party research (e.g. longitudinal studies, RCTs, etc.)
- Ensure that a coordinated plan exists for taking projects through all stages of
development to launch. And, help ensure tools and technologies are in place to
execute these plans
- Generate concise quarterly updates for management team and board
- Identify and engineer collaborative opportunities among partner organizations
- Critically evaluate information gathered from multiple sources
- Clean, organize, and store collected data
- Assist in the design and maintenance of internal databases, including the
establishment of database standards and controls, management of source data, and assurance of data quality
Candidate Requirements:
- Appropriate levels of humility, confidence, empathy, and risk-taking
- Demonstrated ability to quickly assess situations, identify trends, develop
solutions, and translate insights into high-level guidance and tactical execution
- Basic knowledge of social impact investments as a means to reduce poverty
- Experience in creating and managing data tools and procedures to collect,
organize, analyze, and disseminate significant amounts of information with
attention to detail and accuracy
- Proven record of organizational leadership; ability to work effectively with
people at all levels in an organization
- Excellent verbal and written communication skills; the ability to communicate
complex ideas effectively
- Experience working in a dynamic, fast-paced environment; relentless work ethic
- Strong work ethic with ability to operate independently
- Excellent track record working as a consultant
- 3+ years of professional experience
- Bachelor’s degree required. Graduate degree in relevant field preferred (e.g.
Economics, Statistics, Information Management, Engineering, Sociology,
Statistics, or Public Policy)
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Position Overview:
Our client is based in the Florida panhandle area. They are seeking a Financial Controller with branded hotel experience. The Financial Controller will report to the Director of Hotels and be a proven leader who will be responsible for the financial management, record keeping and reporting of all financial operations.
Duties & Responsibilities:
- Create an annual operating budget for hotels and provide analytical support to identify cost savings and productivity opportunities.
- Prepare financial analyses, create variance reports and make recommendations to ensure the achievement of financial targets.
- Review all capital projects to ensure funds committed are accurate.
- Provide a regular cycle of financial forecasting to departments.
- Assist in the formation of an annual operating plan, capital budgets and other financial reporting as requested.
- File and process monthly assessments, quarterly payroll taxes, and sales and use taxes.
- Complete Profit and Loss reviews with all Department Heads.
- Foster and maintain a collaborative team environment that focuses on high quality service delivery to internal clients.
- Hire, manage and support the professional development of team members in the accounting department.
Knowledge & Skills:
- Strong hotel finance knowledge
- 1-2+ years of experience working with Branded hotels; Marriott and/or Hyatt preferred.
- 2+ years of financial analysis / forecasting experience.
- Motivated, self-directed individual who is able to work independently and in a team environment.
Education:
- Bachelors in Accounting, Finance, Economics or other strong quantitative field
- MBA or CPA a plus
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The Account Manager performs a multifaceted array of duties in support of the day-to-day operations of the insurance agency. Major activities include customer service, correspondence, creating spreadsheets, interaction with agents, carriers and clients, assembling proposals, filing, completing/processing applications, payments and enrollments, collecting data and systematic follow up to ensure accuracy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Function as customer service liaison between customer (group client, insured, carrier) and agency, client or carrier via telephone, email, letter or in person.
- Work with writing agent and Benefit Consultant to obtain all relevant information for quotes and proposals. Utilize information from writing agent for quoting and RFP purposes. Follow up and procure quotes in timely manner. Prepare spreadsheet(s) comparing quotes and in preparation of proposal for client .
- Maintain client privacy and confidentiality in accordance with all federal, state, local and company requirements. Promptly notify Supervisor of any questions or suspected issues with confidentiality or privacy.
- Obtain and maintain current insurance license at the appropriate licensure level in accordance with applicable state law.
- Work together with client and/or clients authorized agent to insure accurate and timely deductions for group plans.
- Conduct and/or assist with group enrollment (new and recurring open) according to carrier requirements and agency procedures. Prep and review enrollment forms for submission to Carrier. Function as liaison between group and carrier to identify enrollment errors. Coordinate enrollment adds and deletes with billing reconciliation efforts.
- Assist customers with policy questions and change requests. Notify Supervisor of any non standard or inappropriate requests.
- Per carrier requirements and agency procedures, process new applications and payments, document payment receipt and forward to carrier.
- File/Scan all applications, notes, quotes, proposals, contracts and correspondence in accordance with agency procedures.
- Other duties as required or assigned.
EDUCATION and/or EXPERIENCE:
- 4 year college degree or equivalent with Insurance, Business, Economics and/or Risk Management focus.
- Current licensed or willing to obtain GA health insurance license (at company expense)
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- Minimum 2 years insurance industry experience in customer service or internal sales support
- Current licensed or willing to obtain GA health insurance license (at company expense)
