• Aviation Sales Account Representative

    Job Locations US-GA-Norcross
    Job ID
    2019-1329
    Category
    Sales
    Type
    Regular Full-Time
  • Overview

    Our client is  a dedicated provider of components and avionics for turbine-powered corporate aircraft--around the world.  They are the premier source for most business aviation aircraft, including Beechjets, Hawkers, Citations, Challengers and King Airs. They are seeking an Aviation Sales Account Representative to join their team in Atlanta.

     

    Responsibilities

    • Identify and grow the business through inside sales activities and retention of current customer accounts
    • Answer customer inquiries including requests for quotations (RFQ’s), sales order acknowledgements, order status, problem resolution, documentation, RMA’s and quality assurance requests for information
    • Ensures customer satisfaction as the primary customer focal point for standard product sales
    • Works cooperatively with all other functions of the business including finance, shipping and receiving, purchasing and planning, manufacturing operations, repair operations and business development
    • Cross train for backup support role for purchasing, incoming inspection, shipping and receiving, MRO customer service and other roles as necessary
    • Possess extensive knowledge of aerospace market specifically with inside sales
    • Performs miscellaneous job-related duties as assigned

    Desired Personal Skills

    The successful candidate will possess the following requirements:

    • Experience with aircraft manufacturers, customers, suppliers and repair organizations. Preferably in the corporate aircraft market
    • Three to five years’ experience in Customer Service/Sales in an aviation and/or aerospace OEM or aftermarket business
    • Excellent follow up, organizational skills and attention to detail
    • Ability to work cooperatively in a small team environment and have strong ethics to do what is right for the customer, the company and fellow employees
    • Proficiency with MRP and/or ERP systems in an aerospace environment
    • Proficiency with web based applications including internet /email/ social medi
    • Strong data entry skills
    • Team player that possesses polished interpersonal skills
    • Resourceful problem solver that takes initiative and seeks positive resolution
    • Ability to multi-task and excel in a challenging global environment
    • Comfortable working under pressure and in time critical situations
    • Professional integrity and values that align with the values of the company
    • Experience in the General Aviation industry preferred
    • Willingness to be trained in other positions to assist with coverage
    • Bi-lingual (English/Spanish) preferred

    Competencies:

    • Demonstrated assertive, tenacious results-oriented attitude
    • Excellent follow up and organizational skills
    • Adaptability- able to change tasks quickly as business needs dictate
    • Ability to foster trust and respect among customers and team members and build relationships accordingly
    • Excellent oral and written communication skills and demonstrated ability to adapt communication style to audience
    • Ability to prioritize responsibilities, manage time effectively and meet deadlines accordingly
    • Original thinking and creativity; develops innovative approaches and ideas

    Work Environment/Travel/Physical Demands:

    • Physical capacity to carry and lift a minimum of 30 pounds
    • Ability to sit and type at a computer terminal for long periods of time utilizing close vision to review reports and documents

    PM19

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