• Personal Banker

    Job Locations US-TN-Memphis
    Job ID
    2019-1281
    Category
    Accounting/Finance
    Type
    Regular Full-Time
  • Overview

    About the OrganizationOur client is an FDIC insured bank and Equal Housing Lender with roots dating back over ninety years. Their Personal banking goes beyond simply managing money. Established in 1925, our client conducts business with a strong emphasis on all areas of lending - including consumer, residential, construction, commercial and SBA.  
    Description

    Job Description

    • Greet and welcome clients, co-workers and vendors in a courteous, professional and timely manner; provide prompt, accurate and efficient transactions.
    • Under regular supervision, process all types of paying and receiving transactions including specialty functions.
    • Research and resolve complex customer issues.
    • Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet; research and resolve discrepancies.
    • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
    • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
    • Maintain branch files, account records and customer correspondence.
    • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
    • Consistently follow precise policies and procedures for conducting Bank business.
    • Establish and cross-sell deposit and consumer lending products and services.
    • Interview and qualify potential consumer loan prospects.
    • Open new customer accounts and assist current customers with account selections.
    • May train new employees.
    • Provide administrative support to management.
    • Perform any other branch functions as necessary.
     
    EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
    CategoryBanking  
    Position Requirements

    Education/Experience:

    • At least 2 years Bank or Credit Union Teller Experience preferred
    • College degree preferred or equivalent work experience
    • 2 years of customer service and sales experience
    • 2 years cash handling experience required
    • Proficient in the sales and service of both personal and business retail products
    • Computer literate; Microsoft Office, Word, Excel and Outlook

    Background:

    • General knowledge of bank products and services
    • Excellent verbal and written communication skills
    • Knowledge in bank operations preferred
    • Ability to interact effectively with clients, all levels of bank colleagues and vendors
    • Ability to cross-sell banking services to existing and potential clients
    • Ability to process transactions and balance debits and credits
    • Ability to represent the bank in a professional manner
    • Must be able to work in a team environment and to adapt to change

    PM19

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