• Product Specialist

    Job Locations US-TN-Memphis
    Job ID
    Information Technology
    Regular Full-Time
  • Overview

    As a Product Specialist you would be responsible for showcasing a core processing system to prospective clients with the goal of attaining a sale. An enthusiastic, accurate product knowledge of the system, how it interfaces with multiple third-party partners, compares to the competition, and how the system can resolve problems identified by prospect will be essential in this role. As a product specialist you will become an expert on the features and functions of the system and ancillary systems.


    • Travel on-site to perform system demonstration to prospects
    • Present web demonstration of the system
    • Perform initial corporate and product demonstrations on-site or via the web
    • Provide excellent follow up by answering questions for both prospects and clients in a timely manner
    • Perform detailed web-based follow-up demonstrations over any topic within the system when requested
    • Attend trade shows with the goal of securing leads and ensuring good relationships with existing customers
    • Maintain a working scrambled demonstration database and PC for use in demonstrations
    • Actively seek to learn all new developments and products to include content in demos
    • Assist National Account Representatives as available for customer account support and analysis
    • Other duties as assigned

    Experience/Skills Requirements

    • A Bachelor’s degree in finance, MIS, accounting, or another related field
    • Credit Union experience a plus
    • Must have core processing knowledge
    • Ability to work efficiently in a fast-paced entrepreneurial environment
    • Strong interest in new technologies and tools
    • Comfortable with complex problem solving
    • Strong attention to detail
    • Excellent verbal, written, and interpersonal skills
    • Demonstrate a strong passion for success, strong work ethic, and be a great team player
    • Experience in developing ways of accomplishing goals with little supervision, especially as it relates learning core processing systems and ancillary partner products


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